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New Member
Posts: 2
Registered: ‎11-12-2019

Cant' find out if my broken laptop is covered by geek squad still

Hello all,

 

I recently dropped my laptop which I bought in January 2017 and bought a 2-year geek squad plan. I looked upon my Best Buy account and didn't see my laptop listed. I was wondering if there was any way to find out if I'm still covered?

Posts: 351
Topics: 8
Kudos: 63
Solutions: 18
Registered: ‎11-23-2018

Re: Cant' find out if my broken laptop is covered by geek squad still

Hi, jam845,

 

Thanks for creating a profile and connecting here on the Best Buy Forums. Accidents happen, so I can certainly understand you wanting to know if you are covered. You should be able to see any active Geek Squad Protection plans you have when logged in on BestBuy.com.

 

Additionally, if you purchased a 2-year plan in January of 2017, that plan would have expired in January of 2019.

 

Regards,

Quinton|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-12-2019

Re: Cant' find out if my broken laptop is covered by geek squad still

 Hi, 

 

Thanks for the quick reply. My mistake I purchased in Dec 2017 - Jan 2018. As I said, it looks like it is not hooked up to my profile, but I am sure I purchased it. 

Posts: 351
Topics: 8
Kudos: 63
Solutions: 18
Registered: ‎11-23-2018

Re: Cant' find out if my broken laptop is covered by geek squad still

Hey again,

 

I’d be happy to take a look here on my end to see what answers I may be able to provide. To begin, please click on the blue button in my signature to send me a private message. There, please verify your full name, email, and phone number.

 

Kindly,

Quinton|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!