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Posts: 1
Registered: ‎01-21-2019

Can't remember if I purchased a protection plan

I bought a 49 inch Insignia Roku TV last February and can't remember if I bought the protection plan or how to know if I did. I'm having issues locating my receipt or documentation.
Posts: 7,133
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Registered: ‎12-23-2016

Re: Can't remember if I purchased a protection plan

Hello KennethDoby,

Thanks for joining us at the Best Buy Community forums. I’m sorry to hear that your television is having issues.  

The good news is that most Insignia television have a manufacturer’s warranty that lasts a year, so even without a Geek Squad Protection Plan, it may be covered. Please send me a private message, through the link in my signature below this post, with your name, email address, and phone number. I’ll use that information to see if I can find a plan, and let you know the best way to get service.


Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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