02-13-2019 04:28 PM
I purchased a new Asus laptop on Jan 3, 2019. It goes to white screen when I attempt to watch a video. Asus says the laptop is under warranty and Best Buy is the authorized repair center. Best Buy says they are not a repair center unless I purchased an extended warranty. I highly recommend to everyone to NEVER BUY FROM WORST BUY AKA BEST BUY. NEVER. Best Buy does not honor agreements with thier vendors. They have non existent customer service. Why would I pay $800 for a laptop that doesn't last two months and then pay Best Buy even more for the faulty merchandise. I see Best Buy buys the damaged product in bulk, sells it off and then profits on the damage items.
02-13-2019 06:06 PM