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New Member
Posts: 4
Registered: ‎11-07-2022

Best Buy Computer Repair help

What can I do in regards to best buy destroying my gaming pc and the manager is refusing to help me any further even though this best buy caused the issue?

Posts: 390
Topics: 5
Kudos: 20
Blog Posts: 1
Solutions: 11
Registered: ‎10-10-2012

Re: Best Buy Computer Repair help

Hello, nexus1515

 

Thank you for connecting with us.  Can you provide some context to the issue you're having with Best Buy?  How can we come assist you with your concerns?

Derald|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎11-07-2022

Re: Best Buy Computer Repair help

Bestbuy installed new parts that i purchased becasue they told me mine were bad, the power supply they installed they installed it wrong and it freid my computer, i have spent about 1k putting new parts in and its still having the same issues , now it wont even turn on, i need to figure out what i can do. The manager is refusing the replace my computer or any of the parts they broke , he said he could give me a 300$ discount towards a new computer, i have a $2500 gaming computer, i would like compensation based on that, not $300

Posts: 390
Topics: 5
Kudos: 20
Blog Posts: 1
Solutions: 11
Registered: ‎10-10-2012

Re: Best Buy Computer Repair help

How long ago did this occur?  Have you spoken with anyone else about the issues you've reported to us?

 

Derald-BBY

Derald|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 4
Registered: ‎11-07-2022

Re: Best Buy Computer Repair help

this occured about 2 months ago and has been a on going situation. I have spoken to support over the phone and managers at other stores, and they tell me because it occured in that store it needs to be handled in that store but they are unwilling to handle it.

Posts: 390
Topics: 5
Kudos: 20
Blog Posts: 1
Solutions: 11
Registered: ‎10-10-2012

Re: Best Buy Computer Repair help

Can you send me your contact information in a private message? 

 

I'll need your full name, email address and phone number as well as any order or service information you have available.

 

 

Derald|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!