Best Buy Repair Support

[DjGershwin]

Over the past two days I have had the worst experience in my decade long relationship with best buy, and after spending 4 hours on the phone getting transfered to "the correct person" and straight up being hung up on I've lost all patience with this awful company. This is my last attempt to find anyone to listen and respon before I take things to the next step. IS there someone I can PM to hopefully get a semblance of decent customer service?

[Ravi-BBY Social Media Specialist · Accepted solution]

Hi there, DjGershwin,

Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. I can certainly understand wanting assistance in a timely manner, and I would be happy to provide some options. 

To continue with me here on the Forums, kindly send me a private message by clicking on the button near my signature. Be sure to include your full name, phone number, and email address, along with some more details on the situation. Kindly allow some time between our correspondences, as this is not an instant chat.

For more immediate service, you can also reach out to us by chat by visiting our website.

Hope this helps!