Best Buy Repair Support

[pmccamp]

I had a scheduled washing machine repair for today between 700am-100pm, no one showed.  Called Geek squad customer service and was told appointment had to be rescheduled, should someone have called me?  Appointment Order: {removed per forum guidelines}. After spending three hours on the phone the appointment has been rescheduled to January 22.  This is not acceptable already waited two weeks for this appointment.  I would like some one there tomorrow.  I have already reached out to Allison Peterson regarding this matter. 

[Jenni-BBY Social Media Specialist]

Hey there, pmccamp!

Thank you for joining our community here on the Best Buy Forums. As the person who does the laundry for my household, I can understand the importance of having your washing machine up and running. I am sorry to hear that your appointment did not take place as planned, and I am happy to look into this further. 

To start, can you please send a private message with your full name, phone number, and email address? You should be able to do this by clicking the blue button near my signature. 

Best,