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New Member
Posts: 1
Registered: ‎07-01-2018

Amazon Fire 8 warranty repair

Purchased two Amazon Fire 8HD in March, now one is not charging. Purchased warranty, what do I do to get it repaired /replaced?
Regular Contributor
Posts: 794
Registered: ‎02-09-2011

Re: Amazon Fire 8 warranty repair

You'd have to go back to a local store and they would do the exchange for you. We don't repair the amazon tablets, they're just an in store swap under your GSP plan.
I am not a forum moderator nor voice of corporate. One of the corporate moderators will be with you as soon as they can for the official response from Best Buy. The forums work on a first come, first serve basis and it can take a while for a response.
Posts: 3,100
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Registered: ‎11-29-2016

Re: Amazon Fire 8 warranty repair

Hey AmyTrowell,


Welcome to our forums, and thanks for posting your question!  It looks like geishafish has beaten me to the punch here, and hopefully you’ve found their information useful.


As geishafish has mentioned, you’ll want to visit the Geek Squad at your local Best Buy store, so they might utilize your Geek Squad Protection (GSP) to service your Amazon Fire tablets.  If you haven’t done so already, you can schedule an appointment with your local Geek Squad by following this link, or give them a call at 1-800-433-5778.


Hope this helps,

SeanM|Social Media Specialist | Best Buy® Corporate
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