02-05-2021 08:16 PM
02-06-2021 11:50 AM - edited 02-06-2021 11:50 AM
Good afternoon, landin1206,
Welcome to our forums. Whether it's headphones, a laptop, or any other piece of technology, we certainly hope our customers will have a positive experience with their Geek Squad repairs, and receive their items back to them as soon as possible. It's disappointing to hear your AirPods still seem to be in repair at the moment, but I'll be happy to take a closer look and offer any additional assistance I can.
For me to look into your repair service further, I'll just need a few pieces of additional information from you. If you could use the blue "Private Message" button in my signature to send me the following information:
As mentioned, be sure to use the blue "Private Message" button in my signature, and if you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.
Looking forward to hearing from you,