Glad the store chose to take care of this for you. The store manager made an exception, and the store will not be reimbursed by the warranty company in doing so. It happens, store leadership has the authority to make calls like this within their own building for customer satisfaction.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
