Add Product

Search Results:

    By submitting an idea to IdeaX, you agree to our Terms & Conditions.    

stock and intra-store transfers

Status: Acknowledged
by larzbr on ‎07-17-2013 04:54 PM

The last 4 times I have gone into the American Fork Best buy they have been OUT of the merchandice I came in for .. they then try to send me to a store that is some 20 miles away. You should offer to transfer between stores for customer pickup . A couple of the items include... computer....Samsumg tablet... and Samsung charger . You ttry to promote to shop locally but going to the store to be directed on a 40 mile (round trip) does NOT promote the idea of shop locally

Status: Acknowledged
Our store should already be able to transfer stock from one store to another store that uses the same distribution warehouse. It can take a while for one store to get another stores stock, which is most likely why they were advising you to drive to this other store. Thanks for sharing this.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎07-18-2013 01:34 PM
Status changed to: Acknowledged
Our store should already be able to transfer stock from one store to another store that uses the same distribution warehouse. It can take a while for one store to get another stores stock, which is most likely why they were advising you to drive to this other store. Thanks for sharing this.
by larzbr
on ‎07-18-2013 04:12 PM

Maybe the store SHOULD be able to offer the service but they have NOT in the past ... maybe the American Fork store needs some instruction!!! I could have waited 2 days over a 40 mile trip

Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. The Insignia and Rocketfish communities have been merged into this forum, please click on the links directly below in our Community Browser area to access our Insignia and Rocketfish boards! Rocketfish and Insignia can be found under our Best Buy Brands boards.
Top Kudoed Authors
Labels