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installation and delivery

Status: Tell Us More
by on ‎06-30-2014 02:07 PM

I recently bought a dishwasher. I did not receive a email (which I was promised) telling me when my delivery date was, nor did I receive a phone call. What I did get was a call informing me they were 15 - 20 minutes from my house and on their way to deliver and install. 

 

Bestbuy should somehow make this information available to us on their web site. A customer could login to their BestBuy.com account to confirm an appointment rather than spend time calling in.  

Status: Tell Us More
I'm not sure if this would be logistically possible with our current systems, but you never know. Would anyone else like to see this put into place? Remember to vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-30-2014 02:54 PM
Status changed to: Tell Us More
I'm not sure if this would be logistically possible with our current systems, but you never know. Would anyone else like to see this put into place? Remember to vote for an idea if you like it.
by
on ‎07-03-2014 06:36 AM

For that matter, similar to the way shipping/tracking is done I would love to see a  delivery tracker available. 

 

At different  tracking levels it would give the proper number to call etc.

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