By submitting an idea to IdeaX, you agree to our Terms & Conditions.    
New Idea

I commonly take a long time to make a purchase of large items and utilize the "save for later" feature.  Is especially use this for items that aren't critical to everyday life (i.e. my dream home theater).   It would be amazing to get an automatic notification when one of my "watched" items goes on sale because it might put me over the edge to buy one or all of the items.

 

 

Status: Tell Us More

I believe this idea has been posted in the past, but that was a while ago. Would anyone else like to see this feature added to our website? Make sure to vote for an idea if you like it.

Idea: post an email address where you can be reached.  I don't have the luxury of stepping away from desk during business hours to make phone calls. An email address is the most expeditious way to communicate. If it is not available, Idea #2:  remove the text you add at the bottom of my order page that says "contact us ... by email" - it's a waste of time trying to search for an email address that does not exist. 

Status: Tell Us More
0 Votes

I work across the street from a Best Buy.  I live near a different Best Buy.  I used to drive by a third Best Buy on my way to and from work.  

 

What I would like to see for my personal preferences is multiple Your Stores: 

 

Right now you can specify one store to be your store. If you could specify 2 or 3 then when you click on the Pick up Today tab you can see which of your stores have the product in stock. 

Status: Tell Us More

Would anyone else like to see this on BestBuy.com? Make sure to vote for an idea if you like it.

0 Votes
Right now, every time that I have a price that I can’t find, or I need to downstock a product I can’t find, I have to go thru the process of logging into ETK on a POS, then finding planograms to search them (I’m merch). It would make life 150x easier if “Search Planogram by SKU” was added to the default POS screen!! Hopefully this would help sales associates find things easier as well.
Status: Tell Us More

Would any other employees like to see this as a reality? Make sure you vote for an idea if you like it.

0 Votes

I have had my eye on an HP All-In-One computer for a few months.  With an upcoming birthday, I was looking at my finances and considering making a purchase for myself. It was great timing by Best Buy to send me an email telling me to make a birthday purchase for myself with a 10% discount promotion. Problem is the item is on sale. Big ticket item on sale -- can't use promotion. Really appreciate the Best Buy good wishes! Reread the terms and conditions again. Wow! what is a birthday present (discount) that you can't use on the perfect gift.  I would hope that Best Buy would revisit this birthday promotion and look at broadening the offer so a birthday boy/girl could use it on that perfect ... must have.. can't do without gift.

If you need to limit the offer -- how about 5% off on sale items?

Please consider

 

Status: Tell Us More

Would anyone else like to see us expand what our Birthday coupons could be used on? If so, in what way? Make sure to vote for an idea if you like it.

Recently, I've been looking for a media center computer and I've been looking at the Tiny/Micro desktop computers from Lenovo (M9 series), Dell (Optiplex) and HP (EliteDesk).  For consumers there are also the Mac Mini and HP Elite Slice. These are similarly popular in business environments because of how much desk space they save and how easy they are to conceal.  I think it would be adventageous for BestBuy to split these off into their own category when someone navigates over to the Computers & Tablets > Desktop & All-in-One Computers category. I had no idea that Best Buy even carried Tiny/Micro dekstops and had been looking for one directly thru the OEMs because they were buried and only came up after I decided to search for them by model specifically today. 

Status: Tell Us More

I like this idea. Would anyone else like to see this category added for desktops on our website? Make sure to vote for an idea if you like it.

When searching/browsing BestBuy.com, I would love to see an option to be notified when the price changes on an item.  Too many times (in-store), customers come in and have no idea that sales run week-to-week and it's usually on Sunday after the price has changed that they've decided to come shop.  I think it could be a way to help curb this as well, increasing customer loyalty and promoter scores. 

Status: Tell Us More

I believe a version of this idea was posted in the past, but I do feel like it is a decent concept. Your example does have a problem in that for these customer's coming into your store they won't receive the notification until the price has gone up. We of course couldn't share when the price of something will be going down prior to the reduction in that products pricing. Maybe this instead could be functionality where a customer is notified when the price of something on our website does drop. Any other thoughts on this idea? Make sure to vote for an idea if you like it.

0 Votes

Remember My Shipping/Pickup preference!

Status: Tell Us More
by on ‎04-17-2018 09:58 AM

Why the hell do you always try to default me to Store Pickup? I've NEVER used it and NEVER will. I'm shopping on a website, I expect shipping, and I shouldn't have to select it every bloody time. Remember my preference already. It's a website! Shipping should be default anyway. At least save our preference in our account.

 

Status: Tell Us More

Would anyone else like to see this as a function of our website? Make sure to vote for an idea if you like it.

The "Privacy Dot"

What is it?

Very inexpensive to produce and a semi-consumable. Small black sticky dot that coveres camera on your phone (front/back or both depending on privacy level desired), tablet, wearable device, laptop, TV, child's phone or tablet, etc.

 

Why another camera 'cover'?

This one covers it all, nearly zero weight or profile, can be used on ANY device, can be different sizes or colors. Once removed it will need to be replaced (semi-consumable) and anyone can use it. Protect against identitiy theft, privacy invasion or predator / theif to confirm you are not at home, child device protection. Package in small amounts (most people have multiple devices with cameras built in) say 3 to a package for $1.99, driving more traffic when replacements are needed.

 

Geek Squad Branded... maybe even cheap launchpad for Geek Squad Branded Protection offerings (after all that is what we offer Smiley Wink). Surge protectors- power, USB, network, cable (coax), charging; Smart Sensors- water/moisture, heat/cold/freeze, door, window, power, light, dark, motion; speaker protectors, wire protectors to prevent damage, crimping, stress relief, pet attacks; Cooling pads/fans (technology & personal), eco friendly materials to draw away heat (#1 electronics killer); user protection- computer glasses (glare and blue light filtering), screen filters, touch screen ready gloves; Ear protection- noise cancelling headphones, radio/BT earmuffs, headphone beanie...etc.

 

Geek Squad Protecting You and Your Devices!

 

These are all very inexpensive to produce, can be used by nearly everyone and likely more than 1 sale per individual. Hope you find value here. Thank you

Status: Tell Us More

Would anyone else like to see us carry such an accessory? Make sure to vote for an idea if you like it.

0 Votes

I understand there is an 'Add to Cart' hyperlink/icon when scrolling through pages of products, but I commonly overlook it, and end up clicking on the specific product and 'Add to Cart' from there.  The icon on the page with numerous products might draw more attention to itself if it was larger/yellow box/and said 'Add to Cart', similiar to the icon you click when viewing an individual item.  This could decrease the amount of steps it would take to get a product in your cart and get checked out.

 

More than willing to discuss further! 

 

Thanks, 

 

Tom    

Status: Tell Us More

Interesting suggestion. Would anyone else like the add to cart button on our product list pages be larger in our app? Make sure to vote for an idea if you like it.

0 Votes

How about a Deal of the Day 2?

Status: Tell Us More
by Valued Expert on ‎04-05-2018 12:50 PM

I love Best Buy's Deal of the Day. In the style of popular TV shopping channels, I would like to see Best Buy offer something possibly in the morning for the first deal and possibly something else added on as a second deal later on in the day or perhaps the evening.

 

They have been rocking the deals since and I'd like to see more deals happening throughout the day besides the "Extra" bonus offers associated with that day only. 

Status: Tell Us More

Would anyone else like to see us provide two Deal of The Day sales each day? Make sure to vote for an idea if you like it.

Veteran Discount

Status: Tell Us More
by on ‎03-18-2018 12:22 PM

 a growing number of companies are offering various discounts e.g. senior citizen, veterans, etc.  Understand senior citizens don't necessarily need discounts, but an Active Duty and Veteran discount would probable draw more customers and therefore more profit while helping us!

Status: Tell Us More

As far as I know we do not plan on adding a Veteran discount benefit at this time, but I would like to hear from others on this idea. Make sure to vote for an idea if you like it.

0 Votes

CD requests.

Status: Tell Us More
by on ‎03-12-2018 06:32 PM
Hello. I wanted to post this request for some Walt Disney Records soundtracks that I cannot find anywhere. They are both audio CDs, and I have yet to find them at any other store. Please add the Oliver and Company soundtrack, and the soundtrack for the film The Little Mermaid II: (Return to the Sea.) These CDS were both released on the Walt Disney Records record label. The Oliver and Company soundtrack was released once in 1988, and again in 1996, and features artists Billy Joel, Huey Lewis, and Bette Midler. The soundtrack for The Little Mermaid II: (Return to the Sea,) was released on September 19, 200, and features the artists Jodi Benson, Tara Strong, and Samuel E. Wright.
Thank you again. I would love to be able to add these albums to my collection.
Status: Tell Us More

Would anyone else like to see us carry these CD's? Make sure to vote for an idea if you like it.

0 Votes

Digital music downloads.

Status: Tell Us More
by on ‎03-12-2018 12:48 PM
Hello all. I understand that Best Buy did, at one time have a digital music downloads service. I would like to suggest that Best Buy either consider designing its own music streaming service, or its own digital music download service. The selection of other music services gets to be a bit bland after a while. I hope that if my idea is approved, that Best Buy's possible new service will have access to songs, albums, artists, and record labels that others do not.
Thank you very much for listening.
Status: Tell Us More

Would anyone else like to see us launch such a service? Make sure to vote for an idea if you like it.

0 Votes

Paternal leave

Status: Tell Us More
by on ‎02-12-2018 02:43 PM
I think Best Buy should offer some sort of paid paternity leave, other big box companies are offering. If something happens to the mother during labor or what not, I think father's should have the same rights as mothers, to spend time and bond with their child. Especially now since pto and sick leave are the same and everyones situation is different. I think 3 weeks is very generous considering mothers get 5 weeks of paid leave.
Status: Tell Us More

I think that is a reasonable suggestion. Would anyone else like to see us offer paternity leave for fathers? Make sure to vote for an idea if you like it.

Make Open-Box Items Search EASIER

Status: Tell Us More
by on ‎02-12-2018 01:30 PM

Most other websites will tell you exactly in what city/store an open-box or floor model, etc. item is located.  On bestbuy.com this is not the case.  You have to randomly guess zip codes and cities, and maybe you'll get lucky and find the city/store where the item is located.  This takes too much valuable time.  It gets even more tedious and annoying when you want to check several different brands of the item.  My brother travels a lot.  He can pick up the item for me, but I can't tell him where it's located unless I spend all day trying to find which stores have the item.  As stated previously, I have to search random zip codes or city names and cross my fingers. Ugh!

 

Please change this ASAP!  Even Sears will tell you where the open-box/floor model item is located.  You can do better than this Best Buy.

Status: Tell Us More

Would anyone else like to see us change how to search for open-box items on BestBuy.com? Make sure to vote for an idea if you like it.

0 Votes

Product Request

Status: Tell Us More
by on ‎02-12-2018 08:50 AM
At a certain point in time we sold “Power A” as a product for gaming consoles. Specifically the product that our competitor (Amazon.com) has is the Power A Xbox One X vertical stand. We have some for the Xbox One S but our new latest and greatest technology is the One X and I was hoping we can somehow get some of that product on our shelves. As a Best Buy employee who is asked this question multiple times; I believe it’s important to seek out a way to resolve this demand.
Status: Tell Us More

Would anyone else like to see us carry the PowerA stand for the Xbox One X? Make sure to vote for an idea if you like it.

0 Votes

A sitting area for customer's

Status: Tell Us More
by on ‎01-24-2018 09:28 PM

Add a sitting area for customers have installations done ob their vehicles as well as complimentary snacks while you wait. My appointment was at 10:30am & wasn't completed until 3pm..

Status: Tell Us More

Would anyone else like to see this as an option in their local Best Buy store? Make sure to vote for an idea if you like it.

The current customer is becoming more and more accustomed to becoming fully services without leaving their home. Thanks to services like Amazon that makes anything deliverable in a short amount of time at the click of a button, this has become the new reality, especially with electronics. One service that Amazon does not provide that I believe Best Buy could institute would be deliverable Geek Squad service for certain repairs.

 

Easily diagnosable problems like a broken screen glass or a broken hardware piece would be sent in to a Geek Sqaud location with a description of the problem through a third party delivery service such as UPS or FedEx. The Geek Squad would then repair the piece and send it back to the customer, with additional service and delivery fees. This could add another revenue stream, increase customer satisfaction, and give Best Buy a large competitive advantage over other repair service providers. This would also provide customers with the same convenience, but a cheaper option than having the Geek Squad come to their home.

Status: Tell Us More

Would anyone else like to see us implement this idea? Make sure to vote for an idea if you like it.

I bought the Klipsch Promedia 2.1BT on Black Friday while I was in VA visiting family. Now I'm back home in Massena where the closest best buy is two hours away. After set up and light use, I am having some major issues with these speakers. I just filed my second warranty claim with Klipsch... hopefully, they actually respond this time. The lady I just spoke to from best buy just told me that if Klipsch doesn't help or I am not willing to drive make a 4hr road trip, then I am stuck with these broken speakers. Smiley Very Happy Yall accept the return from online orders by mail or in store... why not expand that policy to offer in-store return by mail... at least for folk like me out here in the middle of nowhere. These speakers I bought from you guys are trash. I've never dealt with such inflexible customer service. Especially after being sold junk product. 

Status: Tell Us More

I honestly hear where you are coming from on this, but it is correct that purchases made in one of our stores need to be returned to one of our stores. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

Submit an Idea
Have a cool idea? Tell us about it! Submit an Idea
Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. The Insignia and Rocketfish communities have been merged into this forum, please click on the links directly below in our Community Browser area to access our Insignia and Rocketfish boards! Rocketfish and Insignia can be found under our Best Buy Brands boards.
Labels