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I don't normally view this page but one thing I noticed from the start is that what it was suggesting for "top picks for Allison" was totally off the wall as far as correct picks for me.
I feel a remake of this with better cookie analysis could be useful. Just to give an example
-It was suggesting dualshock controller chargers for PS4...um...I don't even own a PS4 nor have I ever searched for PS4 information.
My suggestion: When it reads the cookies of browsed items, have it to cross reference to previous orders. For example: I browse PC related items, have it cross reference my order page to see if I have ever purchased PS4 console/or related products.
Also this one isn't so bad, but again a deeper analysis would had made it more realistic. In this example yes, I do browse smart tv's but I always use the site filter to go to the larger televisions as I am always looking for a good price on a larger one. The top pick for me was suggesting a small 38'. by having it showing what was under the filters I use, and the price ranges I look for it could had provided better outputs.
I love Best Buy, but find myself very few reasons to come into your store. You cater to the mass sales; hi volume, low profit, and have been trying to find your niche to stay relevant. There's nothing in the store for me to keep me coming back. I've bought everything I can and have to buy a lot online because there simply is no store to buy it in. I feel like Best Buy is really missing out on a revenue source. Everyone has forgotten the PC gamer and according to all the stats out there, we're growing big time. There isn't a store in this country that has a gaming pc or laptop in it to check out. Even if you just had a display model because it is expensive, high end and tailored. You guys have a lot of store real estate that could be put to better use.
Here's what I believe is the perfect situation and since Dell has been taken back over and wants to shake things up. You get Alienware to set up a small store in gaming and start carrying more gaming pc parts. Geek squad starts handling service on the alienwares. I'd be more interested in ordering my next pc through the geek squad just for that reason. Customer support is huge and their biggest weakness. Then you start catering to PC gamers by bettering your instore wifi and start hosting LAN parties to bring the gaming community together and in store. Start weekly game discounts and start a whole new revenue stream for Best Buy that's huge.
I'm tired of hearing Best Buy isn't doing well. We want you to do well, because there really is no other brick and mortar tech store anymore. I try to buy everything I can from you, but you don't have products that interest me in the area that I really spend. Please pass this on. I would be so interested in the LAN parties too. I have "online friends" but to have a way to hook up with other pc gamers in my area would be awesome. Nobody does anything like this. Please consider. Thanks.
There are two types of customers in my opinion. One who may need some guidance when it comes to picking out the right product where chat may be helpful,
And the other one is me, the kind of person who is savvy about the products being purchased and I really enjoy reading through the reviews But some reviews are very long and I get these annoying want to chat popups not only as a tab on the side, but also in a window. It's very annoying. Happens every 15 minutes or so. I wish the website would honor my choice not to chat instead of hassling me about it.
I backed out of a purchase this morning because your system asked for my CC info before calculating shipping. I know that I can get it elsewhere and not pay shipping. This one little thing gave me the ammo I needed to walk away from the purchase. Please consider calculating the shipping and giving me a total price prior to asking for my CC info.
based on current techs like linux's linux mce, etc... why don't we just take over everything to produce an all-inclusive product that includes everything below and more... with a centralized control system and after reading all below, give us the opportunity to allow the creation of 'apps' for total home and office control...
speech enabled response automated home
door alarms (active, open without code or key)
door alarms (inactive open with code or key)
outdoor lighting (timing and sensor based)
outdoor monitoring (motion based + either video recording or picture taking)
door-mail (not-at-home vid-mail systems, both for saving messages from ppl at door when not at home OR not responding, and message keys for automated response messages based on message codes)
outdoor sprinkler systems
real-time updates (flagged causes (door alarms, messages, etc)->smart phone, laptop, etc)
real-time and time-based temperature controls
fire alarm detection
humidity montoring and control
in-home motion-based video recording or picture-taking (for monitoring your kids, pets, or unwanted guests)
window alarms (opening and breaking)
power outage monitoring
water pressure drop or increase monitoring
time-based and manual window blind controls
water-overload monitoring (sinks, toilets, bathtubs, showers, possible floods)
poison-monitoring (gas from stoves, carbon monoxide, radon, spores as fungii or mold, other)
motion-based and time-based opaqueness to windows (i.e. http://www.smarttint.com/ like...)
time-based and sensor-based lighting controls
manual lighting and dimming controls
realtime updates -> smartphone, tablet, laptop, etc
motion-based time dimming
auto-light dimming and increasing so that lighting can retain same luminescense based on sensors (i.e. turn on lights during day-end and slowly increase into night, and inversely)
'smart' cupboard -> knows items in cupboard (based on items from grocery store requiring 'security device' technology to know exact itmes in cupboard) to consolodate into windows app for recipe making, reordering, etc
'smart' stove -> auto-cleaning based on time or manual, remote temperature monitoring and control, remote indication of set-time... sends signal to television, laptop, tablet, smart phone, etc when cooking time is done. signals when overboiling, etc if gas or electric when fire is potential. detect carbon emissions from baking for burning food.
'smart' dishwasher-> auto-dispenses cleaning agents upon start from resevoir, resevoir monitoring, signal to other smart devices when complete
'smart' stove fan -> turn on automatically when too much steam, etc. detects burning on stove.
'smart' coffee pot -> setup water resovoir, setup resovoir for grounds, used ground removal, manual and automatic resovoir->maker for that morning coffee, sends signal for low grounds (coffee) and low water
... other 'smart' devices (toaster, etc) for remote manual control
'smart' refrigerator -> (again, need grocery stores to upgrade to include 'security type devices) to determine what is current in the fridge to either reorder or for possible recipes. also should determine set temperature level based on items in refridgerator.
'smart' laundry washer -> monitors outgoing water (possible leaks, etc), sends signal to 'smart' devices when washer is done.
'smart' laundry dryer -> same as washer, but also monitors internal temperature w/ possibility of 'water jet sprays' to keep clothes from wrinkling
'smart' hvac -> monitors and signals error codes of current operations
'smart' utilities (monitor for usage of water, electricity, etc)
automatic and manual vacuuming similar to roomba (signals for errors and dirt removal from unit)
automatic and manual non-carpet cleaning similar to roomba (signals for cleaning agent and water necessity, and removal of waste)
consolodate all general media controls to 'smart' devices (laptops, tablets, smartphones, televison, etc)
main router/hub determination of new 'devices'->monitor-> 'smart device' for possible intrusions
control devices->'smart' device->apps, etc->speech enabled (voice recognization)->for manual home control (i.e. 'lights xx%' or 'stove turn on to xxx degrees')
new media storage device (nas+serv) to stream music, movies, etc to any device
standard line telephone voltage drop monitoring
internet connection drop/monitoring
e.m.f detection and monitoring for device security
new media 'app' device (preferably built into router, etc) to connect to television (wirelessly --see below) to access any new/old technologies through tv controls ... (i.e. download weather updates, netflix, podcasts, etc, etc, etc, from best buy.com as 'apps' for universal media delivery...)
hdmi, rca, etc connectors with wireless connectors instead of cluttering wires (i.e. point to point usb, hdmi, fiber, rca-> over wireless)
as far as sustainability, of course the up-front costs will probably prohibit to only magnolia style customers but should trickle-down to almost any home-user based on limitations to what is required (minus the control software and new router generation). 'potential problems' should be addressed through both geek squad and magnolia. negating any advances in nano or quantum technologies, this should keep us moving forward for at least another decade.
I would like to suggest that BB consider opening a store in or around Griffin, GA. As some of the more active members here knows I am a digital fanatic because of that issue of there not being a near by BB. I wasn't entirely sure where to post this but I guess it's a suggestion overall so posted here.
I doubt this will get enough votes up considering well... probably not that many georgia forum viewers so yeah. I just wanted to throw out the suggestions either way cause I really do get sick of hearing people say "just go to BB store" the thing is... I CAN"T and I WON"T go to one with such a far distance away.
So if a person spends 50% of that paycheck amount their promo perk would be higher than a person who spending 10% of their paychecks amount. This is a good way to keep customers spending on a consistant basis & possibly going outta their way to make that respective purchase at BB vs another retailer.
You would also need to account for customers who make more/less than others accordingly as a customer who makes $800 bi weekly vs $2,000 bi weekly wouldn`t be on the same scale. But if the person who makes less is spending a larger % of their check they actually can be more devoted to BB even though their total cash volume may be much smaller annually.
I've noticed that most of the Apple products sold by Best Buy are bare minimum specs. Can you please offer i7 products and maybe an option to expand the computers memory? Especially in the MacBook Air line, the ultrabooks need more power and efficiency. Hope other members feel the same way.
I wonder if it is possible to protect from fake unopened iPad returns with a simple method. Weight. Best Buy can get scale and weigh various high value devices (iPads, iPhones, Nexus 7's, Samsung Galaxies) have a list in every store and provide the CS desk with a scale of their own. If the device does not reach, or is over, the weight that the device is supposed to be while in box it can be opened and inspected much more closely.
Customer satisfaction and trust in our products
Being able to catch offenders in the act and on camera
Less shrink due to fake returns
Might be used by bas CS agents to reject returns that should be accepted. This can be over come by showing the customer the list of weights as well as having the weighing be visible to both parties.
Price to impliment. This could cost quite a bit of money to impliment in every store. But can be negated somewhat by being placed in high risk/shrink stores first.
Saints Row IV
Battlefield 4: (this is digital but I suggest making it purchasable online as well)
Bioshock Infinite : ( same as BF4 make it online purchase as well...)
Titanfall(this is actually the game that got me making this suggestion cause a co-worker told me about it )
Need for Speed:Rivals
I come from the old days of Sales People, when you sold something you may sure the customer's order got process and if it didn't you found out why. I have seen in my case a lack of this, but we need to make sure all employee in any industry do Follow through for all their customers or get something in the stores that makes sure the order gets verified.
I love Best Buy and have been what's now an Elite member for some time. With that said, Best Buy marketing has gone crazy with the number of emails sent over the holidays. At this point, I want to opt out of all messaging to prevent the deluge. I can only imagine the sentiments of folks that don't shop there as much. Best Buy should allow a user to select a limit on the frequency of email messages within a monthly period.
Looks like the rarely advanced HD Radio Technology has now made it's ways to GPS systems. perhaps you could do a cool article about it in one of your videos?
Also would be nice if Insigna Reupped their game in the HD Radio market as I noticed a lot of their products such as the HD Radio Boombox is not available anymore....... We need free alternatives to crystal clear radio as opposed to subscription models such as Sirius or XM etc.
I've been in areas where you need to travel quite a ways to reach a Best Buy store , but had a Distribution center in our town . I would think it would be great if there was a office at where a purchase could be done through a computer and purchased with a credit card then picked up at your distribution center , rather than driving for a hour to get it .