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I backed out of a purchase this morning because your system asked for my CC info before calculating shipping. I know that I can get it elsewhere and not pay shipping. This one little thing gave me the ammo I needed to walk away from the purchase. Please consider calculating the shipping and giving me a total price prior to asking for my CC info.
based on current techs like linux's linux mce, etc... why don't we just take over everything to produce an all-inclusive product that includes everything below and more... with a centralized control system and after reading all below, give us the opportunity to allow the creation of 'apps' for total home and office control...
speech enabled response automated home
door alarms (active, open without code or key)
door alarms (inactive open with code or key)
outdoor lighting (timing and sensor based)
outdoor monitoring (motion based + either video recording or picture taking)
door-mail (not-at-home vid-mail systems, both for saving messages from ppl at door when not at home OR not responding, and message keys for automated response messages based on message codes)
outdoor sprinkler systems
real-time updates (flagged causes (door alarms, messages, etc)->smart phone, laptop, etc)
real-time and time-based temperature controls
fire alarm detection
humidity montoring and control
in-home motion-based video recording or picture-taking (for monitoring your kids, pets, or unwanted guests)
window alarms (opening and breaking)
power outage monitoring
water pressure drop or increase monitoring
time-based and manual window blind controls
water-overload monitoring (sinks, toilets, bathtubs, showers, possible floods)
poison-monitoring (gas from stoves, carbon monoxide, radon, spores as fungii or mold, other)
motion-based and time-based opaqueness to windows (i.e. http://www.smarttint.com/ like...)
time-based and sensor-based lighting controls
manual lighting and dimming controls
realtime updates -> smartphone, tablet, laptop, etc
motion-based time dimming
auto-light dimming and increasing so that lighting can retain same luminescense based on sensors (i.e. turn on lights during day-end and slowly increase into night, and inversely)
'smart' cupboard -> knows items in cupboard (based on items from grocery store requiring 'security device' technology to know exact itmes in cupboard) to consolodate into windows app for recipe making, reordering, etc
'smart' stove -> auto-cleaning based on time or manual, remote temperature monitoring and control, remote indication of set-time... sends signal to television, laptop, tablet, smart phone, etc when cooking time is done. signals when overboiling, etc if gas or electric when fire is potential. detect carbon emissions from baking for burning food.
'smart' dishwasher-> auto-dispenses cleaning agents upon start from resevoir, resevoir monitoring, signal to other smart devices when complete
'smart' stove fan -> turn on automatically when too much steam, etc. detects burning on stove.
'smart' coffee pot -> setup water resovoir, setup resovoir for grounds, used ground removal, manual and automatic resovoir->maker for that morning coffee, sends signal for low grounds (coffee) and low water
... other 'smart' devices (toaster, etc) for remote manual control
'smart' refrigerator -> (again, need grocery stores to upgrade to include 'security type devices) to determine what is current in the fridge to either reorder or for possible recipes. also should determine set temperature level based on items in refridgerator.
'smart' laundry washer -> monitors outgoing water (possible leaks, etc), sends signal to 'smart' devices when washer is done.
'smart' laundry dryer -> same as washer, but also monitors internal temperature w/ possibility of 'water jet sprays' to keep clothes from wrinkling
'smart' hvac -> monitors and signals error codes of current operations
'smart' utilities (monitor for usage of water, electricity, etc)
automatic and manual vacuuming similar to roomba (signals for errors and dirt removal from unit)
automatic and manual non-carpet cleaning similar to roomba (signals for cleaning agent and water necessity, and removal of waste)
consolodate all general media controls to 'smart' devices (laptops, tablets, smartphones, televison, etc)
main router/hub determination of new 'devices'->monitor-> 'smart device' for possible intrusions
control devices->'smart' device->apps, etc->speech enabled (voice recognization)->for manual home control (i.e. 'lights xx%' or 'stove turn on to xxx degrees')
new media storage device (nas+serv) to stream music, movies, etc to any device
standard line telephone voltage drop monitoring
internet connection drop/monitoring
e.m.f detection and monitoring for device security
new media 'app' device (preferably built into router, etc) to connect to television (wirelessly --see below) to access any new/old technologies through tv controls ... (i.e. download weather updates, netflix, podcasts, etc, etc, etc, from best buy.com as 'apps' for universal media delivery...)
hdmi, rca, etc connectors with wireless connectors instead of cluttering wires (i.e. point to point usb, hdmi, fiber, rca-> over wireless)
as far as sustainability, of course the up-front costs will probably prohibit to only magnolia style customers but should trickle-down to almost any home-user based on limitations to what is required (minus the control software and new router generation). 'potential problems' should be addressed through both geek squad and magnolia. negating any advances in nano or quantum technologies, this should keep us moving forward for at least another decade.
I would like to suggest that BB consider opening a store in or around Griffin, GA. As some of the more active members here knows I am a digital fanatic because of that issue of there not being a near by BB. I wasn't entirely sure where to post this but I guess it's a suggestion overall so posted here.
I doubt this will get enough votes up considering well... probably not that many georgia forum viewers so yeah. I just wanted to throw out the suggestions either way cause I really do get sick of hearing people say "just go to BB store" the thing is... I CAN"T and I WON"T go to one with such a far distance away.
So if a person spends 50% of that paycheck amount their promo perk would be higher than a person who spending 10% of their paychecks amount. This is a good way to keep customers spending on a consistant basis & possibly going outta their way to make that respective purchase at BB vs another retailer.
You would also need to account for customers who make more/less than others accordingly as a customer who makes $800 bi weekly vs $2,000 bi weekly wouldn`t be on the same scale. But if the person who makes less is spending a larger % of their check they actually can be more devoted to BB even though their total cash volume may be much smaller annually.
I've noticed that most of the Apple products sold by Best Buy are bare minimum specs. Can you please offer i7 products and maybe an option to expand the computers memory? Especially in the MacBook Air line, the ultrabooks need more power and efficiency. Hope other members feel the same way.
I wonder if it is possible to protect from fake unopened iPad returns with a simple method. Weight. Best Buy can get scale and weigh various high value devices (iPads, iPhones, Nexus 7's, Samsung Galaxies) have a list in every store and provide the CS desk with a scale of their own. If the device does not reach, or is over, the weight that the device is supposed to be while in box it can be opened and inspected much more closely.
Customer satisfaction and trust in our products
Being able to catch offenders in the act and on camera
Less shrink due to fake returns
Might be used by bas CS agents to reject returns that should be accepted. This can be over come by showing the customer the list of weights as well as having the weighing be visible to both parties.
Price to impliment. This could cost quite a bit of money to impliment in every store. But can be negated somewhat by being placed in high risk/shrink stores first.
Saints Row IV
Battlefield 4: (this is digital but I suggest making it purchasable online as well)
Bioshock Infinite : ( same as BF4 make it online purchase as well...)
Titanfall(this is actually the game that got me making this suggestion cause a co-worker told me about it )
Need for Speed:Rivals
I come from the old days of Sales People, when you sold something you may sure the customer's order got process and if it didn't you found out why. I have seen in my case a lack of this, but we need to make sure all employee in any industry do Follow through for all their customers or get something in the stores that makes sure the order gets verified.
I love Best Buy and have been what's now an Elite member for some time. With that said, Best Buy marketing has gone crazy with the number of emails sent over the holidays. At this point, I want to opt out of all messaging to prevent the deluge. I can only imagine the sentiments of folks that don't shop there as much. Best Buy should allow a user to select a limit on the frequency of email messages within a monthly period.
Looks like the rarely advanced HD Radio Technology has now made it's ways to GPS systems. perhaps you could do a cool article about it in one of your videos?
Also would be nice if Insigna Reupped their game in the HD Radio market as I noticed a lot of their products such as the HD Radio Boombox is not available anymore....... We need free alternatives to crystal clear radio as opposed to subscription models such as Sirius or XM etc.
I've been in areas where you need to travel quite a ways to reach a Best Buy store , but had a Distribution center in our town . I would think it would be great if there was a office at where a purchase could be done through a computer and purchased with a credit card then picked up at your distribution center , rather than driving for a hour to get it .
I recently purchased an item at Best Buy that went on sale two days later at Best Buy. I am a Rewards member and I know that is so you can track my purchases. Well, how about automatically refunding the price difference, if it is within the 15 day criteria, to my credit card or issuing me a reward certificate for the difference. Now, I have to make a special trip to Best Buy to get my price match. How about adding this feature to the Rewards program, giving it's members a practical, appreciated convenience?
Almost everywhere I shop can scan a coupon code off a smartphone except, of course, Best Buy. Since your core business is selling technology, maybe you should try to keep up with it. You email me a $10 coupon that can be used in store or online and when I go to the store they have to have it printed out. This reminded me why I quit shopping at Best Buy to begin with. The $10 coupon got me to give you another chance and the hassle of not being able to use it since I did not have a printed copy turned me off to you more than I already was.
I see a number of posts on the forums from people complaining that they do not have the protection plan AFTER their device has an issue and that the Best Buy Employee did not offer it to them.
What I think Best Buy should do about this is build it into the checkout procedure. On the credit card processor have a check box to indicate if the customer declines protection. That way BB is guaranteed that every customer is offered it.
Now I would not do it for every item, just items over a certain dollar value say anything $100 or more.
This would also probably increase sales of the service plan.
When I worked at a now bankrupt competitor I had a sheet of paper that outlined our protection plan. I would show it to the customer and highlight the differences between warranty and protection and my sales went up 500% on the protection plan.
One of the best strategies that Best Buy implemented over the past few years was the introduction of the store operator job role. However, more recently this has changed in a sense. You can no longer directly call the store if you do not know the number, becuase individual store hours on individual store pages have been replaced with a call center number. Also, certain options that you press (if you do happen to get a hold of a store's old number) also get you to a call center.
The call centers are an extra hurdle and in my experience this labor would be better used in-store. For instance, I called a store [directly] to verify if they had a computer in stock. I didn't know I had been forwarded to a call center but when she didn't say "thank you for calling Best Buy at XYZ" and instead said "thank you for calling Best Buy" I asked her if she was at the store. She replied no but she could still help and I explained I see the store has the computer and they have 2 of them and I needed them to put their hands on one before I drive all the way over. She puts me on hold while she "gets in touch with the store." And almost 15 minutes later they don't have it. It would seem to me like it would be more advantageous to schedule more labor in-store around the S.O. role than have a call center S.O. do what I could (and was trying to) eaisly do and then play telephone (no pun intended) with me. This would result in reduced hold times and increased revenue and productivity around this position as well.
Just a thought.