By submitting an idea to IdeaX, you agree to our Terms & Conditions.    
New Idea
0 Votes

I am only writing this because I care about stores.

It is a real plus for shoppers to window shop at your expense. I do not know how you can keep your doors open.

Why not charge a membership fee to "window shop" and refund it as things are purchased?

 

Maybe charge a $20 annual fee to come in-- like REI., and give people twice the fee back when they buy. There are lots of schemes for this. I went to REI and go a $10 discount, and had not bought for over a year. Will I be back there to buy? Yes.

 

Why not let customers shop online while IN the store, and give a 2% discount or something-- for the gasoline expense or whatever.

 

Why not provide some services at a reasonable expense, or live mini-classes on how to use APPS, or to be more efficient, or fixing wi-fii problems at home, or comparing cable TV providers- saving people time and money?

 

I do not go often to Best Buy because I feel treated like crap-- a second class citizen -- when waiting in the check-out line. Who wants to feel like a watched criminal? I guess I do not go shopping much anymore anyway because of this. (Now you have what you deserve, perhaps.)

 

I KEA sells FOOD. It is FUN to go there, usually.

 

I hope you survive, but as long as those creepy check-out lines are there, I probably will not be back.

 

Did any human read this? please reply.

Thanks

 

 

 

 

Status: Acknowledged
Thanks for the input
0 Votes

Accessible/adapable technology

Status: Acknowledged
by on ‎03-20-2012 11:31 AM

I work with several people who have various disabilities and need adapted equipment to be able to use technology.  Additionally, my wife has a disability and has trouble using a standard keyboard and mouse.  Right now, the only way to find adapted equipment is to go on line and search, or be in contact with an occupational therapist or disabilty services provider.  There are lots of people for whom a non-standard mouse or keyboard or some other minor adaptation would make their technology experience much easier or enjoyable, but who don't know where to go to find the right stuff.

 

I think that adaptable or ergonomic equipment needs to go mainstream instead of having to be a medical issue.  I think Best Buy could be a leader in supplying that market by having products in-store that people could get hands-on rather than having to look at pictures and descriptions on a browser.  I don't think it would take a lot of floor space to have an area for accessibility, and would certainly benefit a lot of people, who don't want to be branded disabled, but have a need for equipment that isn't the standard off-the-shelf stuff.

Status: Acknowledged
Thanks for all the input
0 Votes

FourSquare: Give Tips, Get Tips

Status: Acknowledged
by on ‎03-19-2012 10:57 AM

 

FourSquare is an online community which allows users to posts tips on individual store pages.  Differentiate the Best Buy brand by giving weekly tips to the FourSquare community that proactively addresses questions about hot products, i. e,. announce new firmware updates for Blu-ray players.  Also, encourge Blueshirt and Geek Squad participation within the FourSquare community by asking them to post a weekly tips when they check-in.

Status: Acknowledged
Thanks for the idea.
0 Votes

I am sure that everyone at one point has had to wait in a long line to order or return something.  They need to set up a number or ticket system like they use whn getting your car tag. Instead of having to stand and wait in line they have a number system, where you take a number when you come in and the nwxt available representative will help you when your number comes up. It allow people to sit down and relax instead of having to wait in line and there you are not carrying a large piece of electronic equipment.  You should be able to tag your product with a number that correcsponds to a number that you get. You drop off you item in a holding area and have to show your number if you want to leave early to prevent it from being taken. There could be several cheap LED screens around the store with the next number up and/or they would announce the next two numbers on the overhead speakers,  that way there is always at least one person in line.  Instead of speanding 45 minutes in line someone could browse around the store and would possibly buy more items instead of standing in a line for what seems like forever and just keep looking at how much time they are wasting. Not having to carry around an item(s) would be nice.

Status: We Did It!

Just wanted to update this one. A short time ago we implemented an appointment system for customers needing to visit the Geek Squad Precinct in their local store. This way they shouldn't have to wait in line to see an agent.

Submit an Idea
Have a cool idea? Tell us about it! Submit an Idea
Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. Please review floated posts and solutions posted, as this may assist you in answering your concerns. Due to the current high traffic on our boards, it's taking us a bit longer to respond to everyone. For more immediate assistance, please contact us at (888) 237-8289. We do not have any information as to when more PS5 or Xbox Series X/S consoles will be available.
Labels