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0 Votes

FourSquare: Give Tips, Get Tips

Status: Acknowledged
by on ‎03-19-2012 10:57 AM

 

FourSquare is an online community which allows users to posts tips on individual store pages.  Differentiate the Best Buy brand by giving weekly tips to the FourSquare community that proactively addresses questions about hot products, i. e,. announce new firmware updates for Blu-ray players.  Also, encourge Blueshirt and Geek Squad participation within the FourSquare community by asking them to post a weekly tips when they check-in.

Status: Acknowledged
Thanks for the idea.
0 Votes

I am sure that everyone at one point has had to wait in a long line to order or return something.  They need to set up a number or ticket system like they use whn getting your car tag. Instead of having to stand and wait in line they have a number system, where you take a number when you come in and the nwxt available representative will help you when your number comes up. It allow people to sit down and relax instead of having to wait in line and there you are not carrying a large piece of electronic equipment.  You should be able to tag your product with a number that correcsponds to a number that you get. You drop off you item in a holding area and have to show your number if you want to leave early to prevent it from being taken. There could be several cheap LED screens around the store with the next number up and/or they would announce the next two numbers on the overhead speakers,  that way there is always at least one person in line.  Instead of speanding 45 minutes in line someone could browse around the store and would possibly buy more items instead of standing in a line for what seems like forever and just keep looking at how much time they are wasting. Not having to carry around an item(s) would be nice.

Status: We Did It!

Just wanted to update this one. A short time ago we implemented an appointment system for customers needing to visit the Geek Squad Precinct in their local store. This way they shouldn't have to wait in line to see an agent.

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