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A customer places 5 eligble titles into their shopping queue(say 5 of the current $10 pre-order titles) & once they pre-order/purchase all 5 the fifth game would recieve $60 in myBB points, $40 bonus for the previous 4 games & $20 for the final game(the reg. $10 + $10 bonus).
Maybe the # of games would need to increase to 10 resulting in $200 total credit or a possible way to allow all game pre-orders to recieve some credit compensation.Either option is a huge financial committment to BB & $120 GCU, $300 or $600 annually, but BB has the benefit of larger pre-orders amounts which should equate to cheaper per unit orders.
Being able to advertise "EVERY NEW GAME IS $47.99 WITH $20 CREDIT" would completely remove key competitors in the gaming market. And the added affects on GCU with mybb points leading to non gaming sales & more active trade in volumes serves to strengthen the entire program. Also, this would be an equally potent benefit combined with 20% off there would no longer be any reason not ro fork over $120.
Wolfenstein pre-order numbers should provide insight to how strongly the lure of $20 credit with 20% can be.
Today the myrz.com website was shut down. Now everything is folded into bestbuy.com. However, in the new My Best Buy pages, the Point History page lacks the fine details the old myrz.com Points and Purchases page had.
Please add to the new Point History page:
These are all features that existed on the myrz.com site.
Also add a new page that lists all My Best Buy promotions that are currently happening. This was another feature of the myrz.com site.
We Don't Want A "PROMOTION!" We Want A Benefit!!!
Make the $20 Reward Zone For Game Club Members, a permanent benefit.
The concept is simple and easy as one, two, three.
1.) $20 Reward Zone On Select New Releases For Gamer Club Members Only.
2.) $10 Reward Zone On Select New Releases For None Game Club Members.
3.) New Titles To Be Added Regularly For All Current Gaming Systems.
See, It doesn't need to be complicated.
On the Monitor fact tags, I would love to what each monitor comes with in the box (for cables) added, whether the monitors have built-in speakers and whether the monitor is VESA-mount compatible or not is has been a huge concern lately too -- especially for customers looking for a multi-display setup, which are becoming increasingly popular. This is another pain point as you often have to locate the box (and hope its not in the top overstock area) and then sometimes it doesn't list the box contents either so you have to resort to Googling.
I'm noticing on a lot of items that have "pre-orders" there are already glowing reviews for the item, which is silly because there's no way you've had a proper opportunity to sit down with the device and really "experience" it when the item isn't even shipping yet. The speciifc item I'm referencing right now is the new Samsung Galaxy S8's, which weirdly enough all have 5-star glowing reviews even though no one has even received their devices yet. But it's certainly not limited to these, I've seen it in the past on pre-orders too.
There are a lot of customers out there that rely on these reviews to make "informed" decisions and a lot of these are your "not so tech-savvy" people that would rather rely on, what they perceive to be honest and informed, opinions [living vicariously comes to mind] and this not only taints the review pool but it also makes people question the validity of other reviews on BestBuy.com as well and you'll recall there was some major fall at a large online marketplace seller over this, this past year that resulted in the them completly over-hauling their review system where it now hides un-verified reviews and only shows them after you specifically click to see them, among other strict changes (i.e. there's a very strict minimum amount of characters and they use bots to scan reviews to make sure they're relevant - i.e. about the product, not the shipping experience, etc. etc.).
Dragon Age is a major multi-platform title from EA that will have multiple versions this October for PC, Xbox 360, Xbox One, PS3, and PS4. It's a perfect candidate for this promotion.
It is that time of year when membership resets, and while this has been mentioned before, it seems to have fallen on deaf ears. I have even written the CEO with "Who was the marketing genius that dreamed this up" as from a corporate side (marketing tunnel vision) seems would push people to buy more, but in reality may have the exact opposite effect. What I am referring to is the practice on January 1 of netting all rewards purchase balance to zero. The suggestion is...just subtract $3500 or $1500, depending on level established for the year, but let the customer keep the excess above the $1500 or $3500 level, as a start for the year. In other words, if a person has $3800, they are able to start the new year with a $300 balance rather than a $0 balance.
Why does the current method actually work against the best interests of Best Buy? If I am going to lose the excess, after I reach $3500, where is my incentive to buy a major purchse vs defer the purchase for next year (or avoid sales tax and purchse elsewhere with a 'rewards' credit card. As an example, while this year didn't hit the $3500 until September, but have reached it as early as April. From that point on, there is no incentive to buy anything, other than incidentals like ink, from best buy. It becomes a time to "test" items you want to buy with full intention oof returning, then actually purchase after the first of the year after Best Buy nets the account to zero. Had you actually purchased the iten the prior year, you would have lost the value, but now you make it count with the current year purchase. I am not the only one that does that as talking to a Magnolia employee today as looking at sone B&W P7 headphones, he noted that he does the same thing...and it was a practice he picked up from another customer.
It would be awesome if Best Buy Stores will stop putting price tags on the DVD/Blu-ray sleeves as they are a major pain to remove without ripping the sleeve apart. When ordering movies from sites online (including Best Buy.com), the price stickers are never on the sleeves. Other stores sometimes have stickers on the sleeves as well but they are nowhere as hard to remove as the Best Buy one. Another electronic retailer, Fry's Electronics, puts their price tags on the plastic shrink wrap of a movie instead of the sleeve which I think is an amazing idea when I found out about it. It's just a pain if someone has a movie collection and there's a giant price tag on it that can't be removed
Why does BB allow users to review items that haven't even been released? Take a look at the preorder games and most already have a few reviews. What is the point of that? User reviews are supposed to be a usefull tool for the consumer to judge if they want to buy something or not. When you allow reviews to be posted on something nobody possibly has any hands on time with you devalue the entire review and star rating system.
I was wondering if there was any way to implement a filter to hide the used video games that are not available for shipping. 3,400 games at 50 games per page takes an extremely long time to click through, especially when the majority of the games say they are not available for shipping.
A checkbox under "Narrow Your results" that says "In Stock For shipping" and pulls all the BBY.com in-stock items would be greatly helpful and would most likely boost sales from others who also dread scrolling through all 68 pages of used games.
I am a consistent BestBuy customer and have went to many retail locations to buy everything from headphones to new TVs. I love the fact that BestBuy is always stocked with the latest and greatest technologies however I think it would be a huge value add for them to add emphasis on upcoming innovations as well.
If BestBuy allocates a small portion of space in its retail locations to displaying extremely innovative technologies that are yet to be released or have literally just been brought to market I think it would draw more attention to the stores and lead to more in-person traffic. This area could be dedicated to things like beta testing upcoming technology, displaying the designs for new innovations, and more. This would get people talking and make BestBuy a destination as well as get customers to come back and hopefully purchase the item at a later time when it's released. An example of this would be having a beta testing area for Google's new cloud based gaming innovation called Stadia. Many people want to try it but simply do not have access and I know for a fact that I would drive to a local BestBuy in order to get the experience of trying Stadia and seeing how it performs. This could lead me to purchasing something else in the store too that I didn't even intend on getting when I walked in.
Best Buy should sell this DLC stand alone for the Vegito character. Its sold on ebay for up to 135 dollars!! I'd gladly pay 10 to a reliable/trustworthy source like Best Buy rather than risk an ebay scam! Namco doesn't seem to plan to release it in USA on the PSN and i understand your company has a contract with bandai Namco for this item.
This is getting a little bit irritating, but 99.9% of the titles for Gamer's Club Unlocked happen to be for 360 and PS3. Sadly, Nintendo titles tend to be left out of this promotion and makes this membership useless if they don't buy 360 or PS3 games. Adding more Nintendo games and extending the promotion to handheld games would boost sales and spread to a bigger audience. Extending it to the 3DS could be a great idea. I know the games cost less, so the promotion could potentially be lowered to $10.
Suggestions: Wii U
Super Smash Bros 4
Mario Kart 8
Mario 3D World
Sonic Lost World
Donkey Kong Tropical Breeze
Sonic Lost World
Super Smash Bros 4
Zelda: A Link Between Worlds
Mario & Luigi: Dream Team
Adding 3DS or Wii U titles to the mix would be enough to make me subscribe. I know a lot of others would too if Nintendo games were added.
Other retail sites are offering this for pre-order, can Best Buy get this on the website sooner rather than later for pre-order?
You`ve increased the cost of GCU from $30 for 2 yrs to $120 but you decreased the value in the welcome coupons. Doesn`t really make sense does it? You should be INCREASING the valiue of EVERY ASPECT of GCU not decreasing or eliminating key perks/benefits. Basically, you`re giving us a bionic body but not putting fingers on the left hand & no right foot. Most people would prefer their regular non-bionic body vs this "upgraded" option.
However, this is an easy fix you need to make the coupons unique, diverse, valuable & consistantly tempting. Here`s how;
1- You need staple couples that will entice ALL types of gamers- B2G1 on used, B2G1 on new, 50% off a game guide, 10% off PSN/XBL/PS+/Steam, 50% off 1 used game, extra 40% bonus trade in credit, 3X RZ point booster on 1 game purchased during release week, $25(1250 RZ pts) w/purchase of $250 on gaming, 5X RZ pts booster on all games/accessories when purchased with a system & a 15% off birthday coupon. These should be valid for 1 yr & a new set should generate for the 2nd yr of GCU. They should be available in-store at the time of purchase or by email the choice of the customer.
2-You need 12 unique coupons(1 per month) sort of use em or lose monthly enticement coupons. These will get you loyal customers. And a new set of 12
Most other websites will tell you exactly in what city/store an open-box or floor model, etc. item is located. On bestbuy.com this is not the case. You have to randomly guess zip codes and cities, and maybe you'll get lucky and find the city/store where the item is located. This takes too much valuable time. It gets even more tedious and annoying when you want to check several different brands of the item. My brother travels a lot. He can pick up the item for me, but I can't tell him where it's located unless I spend all day trying to find which stores have the item. As stated previously, I have to search random zip codes or city names and cross my fingers. Ugh!
Please change this ASAP! Even Sears will tell you where the open-box/floor model item is located. You can do better than this Best Buy.