$3500 is a lot to spend throughout the calendar for the average consumer in one store.  I've seen topics that gave the idea of an annual membership fee for certain tiered memberships.  It would be a great idea to see dollars spent carry over to the next year if you happen to max out the $3500 this year.  I know that this year in particular I will max out the $3500 for Elite Plus and the money that is spent during Christmas time will not count toward dollars spent for next year.  This would be a great benefit to entice customers to keep spending and a piece of mind knowing their dollars aren't going to waste toward tiered memberships.  I hope other customers and My Best Buy members agree!

Best Buy really needs to be more competetive here. Think about it; "Get the best new games... a day or two after you would get it from any other retailer!"

 

How does that sound from a marketing stand point?  Currently this is what Best Buy is doing. These games are typically in your warehouses at least a week before release and yet even for Elite Plus members you aren't shipping till late Monday afternoon for Tuesday releases (I recently posted in the gaming forum about issues of Best Buy not even shipping expedited for Elite Plus members who have chosed it as well).  

 

Even if this was only an additional "perk" to being a Gamer's Club Unlocked member (paid membership), this is something that Best Buy should be looking into to significantly improve their standing compared to other retailers. 

During the Destiny release week BB offered a Gamer`s Club Unlocked subscription(GCU) for free with purchase of any PS4/Xbox One console. The promo was advertised very well thru BB.com and in the weekly ad but the in-store implementation left alot to be desired. Staff didn`t know how to correctly add it to the transaction & customers who weren`t aware of the promo weren`t advised when the on screen prompt came up either. This same situation happened when BB offered GCU for $60 several times earlier in the yr customers were better informed than the staff who even wrongly told customers the deal was over or promoted the $800 package instead.

There`s still two pretty big console releases coming this yr the Xbox One COD and Sunset Overdrive bundles not to mention some they may not be announced yet. I`d like to see BB make good and redo the deal while being better prepared when the deal goes live that way the boards are littered with upset customers that didn`t recieve the best customer experience BB wants to provide.

Also, is there a chance other consoles could also be included like the New/old 3DS, PS Vita, PS3, 360 & Wii-U. If you can score the console purchase you also score the warranty and add ons that come with new console purchases. And since GCU is BB only no other retailer can match the deal.

I think that this is an idea that Best Buy should consider greatly. I am a hardcore gamer and probably purchase ten games per year or more from Best Buy and that is just for me. I buy plenty of games as gifts as well. So I would say I buy about 15-20 $60 games per year. That a lot of cash ($1000+). I have recently been considering taking my gaming business elsewhere due to the current state of GCU. It used to be such an amazing deal and a great way to reward your most loyal customers. You would get a monthly magazine and $10 for every $150 spent, not to mention the amazing "5 for $100" and "Victory Can Be Pre-Ordered" promotions. Now, the only thing of mention is 20% off new games. While this is an amazing deal, it also is not. Lets take a look. Lets say you buy 5 games per year. Under the old system you would pay $15 for the membership and get $20 per game in certs, plus an extra $20 for spending $300. That's $120 in certs - $15 membership cost = $105. Under the new system, you get $12 off per game plus $10 in certs. That's $22 per game or $110 but the membership costs you $120 instead of $15, so you lose money. Here are my proposed changes to the program. If I don't see a positive improvement to the program soon, I will be switching to Amazon most likely.

 

1. Change the membership cost to something a bit more reasonable and add a one year option. $59.99 per year or $99.99 for two seems fair. That way people are saving money by going with the two year option.

2. Get rid of the magazine. It is pointless now that it is no longer print. I mean, it was nice to get a magazine in the mail every month which is why I still subscribe to GI, but now that it is digital only, it is dumb. By the time the magazine is available, I have known all the "news" for weeks or longer thanks to the internet.

3. Extend the 20% discount to accessories.

4. Keep the $10 pre-order bonus for free My Best Buy members but make it $15 for Unlocked members. Why are the people that pay $120 for their membership getting the same bonus as those that don't? Also, add new games to this list on a regular basis. A good way to do this would be to add new games every quarter. So say, add new games for Jan-Mar, then April-June, etc. There are so many games that I would purchase if they were part of this promotion.

5. Give bonus points for pre-ordering and picking up ANY game within a week of release, not just the ones on the $10/$15 promotion. Say if a game isn't on that promotion, you at least get $5 bonus.

6. Bring back the $10 for every $150 or maybe even $5 for every $100.

7. Get rid of the ridiculous 3 game limit and only ban someone if they are clearly abusing the discount for resale purposes (i.e. you notcie them buying ten copies of every game that comes out). I don't want to have to keeo track of my game purchases and worry that buying a gift for someone might put me over my limit and get my account deleted.

8. Have prizes like GameStop does with their Epic Giveaways (signed games, chance to go to E3, etc.)

Simply put, I'd like to see a return of the surveys and activities on Best Buy's Facebook page that paid out RZ/MyBB points for doing them.

 

They were another way that one could earn RZ/MyBB certificates and stay connected to Best Buy and any sales/promotions that you guys had going on.

Hello,
I have tried and tried to get Best Buy to get your affiliate CowBoom set up so it can accept Best Buy Gift Cards. It is incredulous that a Company Owned by Best Buy and who holds contests giving Best Buy Gift Cards refuses to accept them in exchange for payment. To make matters worse CowBoom "Your Company" Accepts Amazon Gift Cards but not your own. It makes it seem as though your saying BB GC's aren't worth anything compared to your competition. You really need to get this corrected and start accepting Best Buy Gift Cards at CowBoom immediately!

On the Best Buy College Discount page email subscriptions are restricted to only students that have email addresses that end in .edu (and by that I will also infer that education discounts are only available to .edu students.)

 

In 2012, ICANN, the internet naming authority, approved over 250 new top level domains (TLDs.) TLDs, therefore, are no longer limited to the old standards of .com, .net, .edu. For example, my school now issues its students email addresses ending with .Institute, one of the new TLDs. .Academy is another obvious TLD.

 

I would like to propose that Best Buy eliminate the .edu requirement to bring their educational discount policy up to current internet naming standards.

This is basically a way for BestBuy to provide positive reinforcement as customers spend their way to elite/elite plus status. Divide $3500 by 10 milestones each time a person passes one $350 milestone they get $10 in RZ pts along with a milestone marker. The markers can be combined with the My BestBuy wishlist/fulfillment promo since they`re both designed for the same thing brand loyalty and repeat customers.

http://forums.bestbuy.com/t5/Best-Buy-IdeaX/Add-a-My-BestBuy-wishlist-fulfillment-feature/idi-p/7646...

In order for BestBuy`s video game trade in program to fully prosper and become the premier elite service it should be there needs to be more than just the 50% and 100% bonuses. Buy adding coupons that are giving based on the amounts of trade credit acquired BestBuy can turn those trades into sales. And since the trade credit can be used on any store items the coupons and generated sales strengthen the entire BestBuy brand. Here`s the blueprint $50 worth of trades gets you a $5 giftcard w/any $75 purchase &10% off any $100 purchase coupons $75 - $10 GC w/any $100 purchase & 15% off any $150 purchase coupons $100 - 2 B2G1 coupons 1 for new games & 1 for used games. $125 - $15 GC w/any $150 purchase & an additional 10% off all used games in 1 transaction coupons $150 - 1 B2G2 used game and added 20% off 1 used game coupons $175 - $25 GC w/any $200 purchase & an additional 30% off all used games in 1 transaction coupons $200 - B3G3 used games, $50 GC w/any $250 purchase, additional 50% off 1 used game, additional 50% off all used games in 1 transaction coupons $250 - Pick any 3 coupons $275 - Pick any 5 coupons $300 - Pick any 6 coupons + $100 GC w/any $450 purchase coupon The 10% discount on used games would need to stack with the used game coupon deals.

If the idea of "My Rewards" is to reward customers for buying at Best Buy, how about accumulating 250 points then applying the discount to their next purchase instead of letting the discount expire. I'm the type of consumer that buys on an "As Needed" basis, so no matter what savings I'm going to achieve, I'm not going to rush to the store to take advantage of saving a whopping $15, $50 or $60 maybe. Most of your cashiers don't even understand or explain the program anyway. I know I've never had one explain it to me. I think most of us are smart enough to know that you're making the least amount of effort to offer us a discount. We have a 2 month window to take advantage of the savings C'mon.   

This already might have been suggested, responded to, etc., but I still think that Wii U games should get the same $10 pre-order reward as the Xbox One and PS4 games do. 

 

Please don't discriminate Best Buy. Just because I do not play Xbox or Ps4 games doesn't mean I do not buy games. I have bought literally every single new release for Wii U this year. I bought the gamer's club unlocked with the understanding that I would get $10 rewards, but after purchase found out it isn't valid on Wii U games. That is very bad marketing and employee training.

 

So please add Wii U games!

I would like to start this rant by acknowledging that Best Buy does not have to offer a rewards program and I appreciate the fact that they do, but they have all but removed all of the value out of the rewards program over the years. Before MyBestBuy, you would receive 2% back for top spenders (this has now been reduced down to 1.25% back in rewards); 60-day returns and price matches (this has now been reduced to 45 days); and you had other perks like a free home theater consultation or calibration, online backup and even rewards members only event nights. Most of the latter have been discontinued or are non-existent. Yet the amount you have to spend to be in the top tier increased $1,000/year.

 

Best Buy could really add some value to the top tier of the rewards program by making the 10% back in rewards promotion an everyday promotion for Elite Plus members purchases totaling $599 and up on a My Best Buy credit card or 5% back for any other form of payment with non-credit rewards account.  In my experience working for Best Buy a few years ago, these kind of promotions would spark a lot of people to impulse buy and it also indirectly is a way for Best Buy to compete with places like the Army & Air Force Exchange where customers don't pay taxes (which is equivalent to a 8-9% savings in my state) or even Employee Purchase Programs offered thru various manufacturer's directly to certain employers. It also led to increased attachments because people will spend more if they know they're going to get more back in return (that's the whole value prompt in financing in the first place if you're just going to pay it off).