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Work with Citi Bank to Support Your Card on Samsung Pay

Status: Acknowledged
by MtnXfreeride on ‎01-13-2020 03:25 PM

As an electronic retailer, selling cutting edge tech, one would expect the Best Buy Credit card is supported by Samsung pay... especially where they sell phones equipped with the service.  But that is not the case.

 

I've contacted Citi bank, and they say its upto Best Buy to work with samsung pay to get it supported.  Can this happen please?  Ive been waiting almost 4 years now with a compatible phone,checking every few months to see if its supported.

Status: Acknowledged

I can assure you that what cards work or don't work on Samsung Pay is exclusively up to Samsung. We would not be able to help with this.

Comments
by Emerging Expert
on ‎01-13-2020 09:08 PM

How much does Samsung Charge for using their card to the retailer?

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-21-2020 11:25 AM
Status changed to: Acknowledged

I can assure you that what cards work or don't work on Samsung Pay is exclusively up to Samsung. We would not be able to help with this.

by camoura
on ‎01-27-2020 10:22 PM

That's the reponse from Citi.

I am assuming "partners" means Best Buy.

 

"Some of our partners are still evaluating their participation in Samsung

Pay and therefore this card cannot be added at this time.

 

We apologize for the inconvenience. Please let us know if we can be of

further assistance."

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