By submitting an idea to IdeaX, you agree to our Terms & Conditions. |
The 2nd change would be allowing competitor post purchase price matching during the same time frame. Last year, Walmart made big press by stating they wanted to win the holidays & they went all out to reach that goal matching everybody. I`d like to see BB match the current major online retailers/local B&M retailers post purchase during the extended holiday return period that way I can lock up most of my purchases headache free. I understand price matching during Black Friday(Brown Thurs) thru Cyber Monday on`t happen which is fine but I`m sure you`l see plenty of sales in Dec and purchases using giftcards in January which all adds up too.
Thanks for the suggestion. I don't believe we have actually announced whether we would be having an extended holiday return or exchange period this holiday season, but my guess is we will be. Who knows maybe this year’s holiday return or exchange policy will include this suggestion. Would anyone else like to see this added this year? Remember to vote for an idea if you like it.
That is exactly what I have done when not given a price match inside of the return persiod. However, I approach the customer servcie person or the store manager FIRST and explain. They would RATHER do the price match than have an OPEN BOX item to deal with. I have never had to actually do the return.
I am also an Elite member.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks for the suggestion. I don't believe we have actually announced whether we would be having an extended holiday return or exchange period this holiday season, but my guess is we will be. Who knows maybe this year’s holiday return or exchange policy will include this suggestion. Would anyone else like to see this added this year? Remember to vote for an idea if you like it.