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I generally like to submit product reviews for the items I purchase--because I like getting the points boost--and followed the link in an email I got today to do so. My issue is that it took me to a page showing all my purchases for the past few months--even ones I'd already reviewed. I really think it would be useful to customers to have an easy way to figure out if they've done a review for an item, short of writing a review and having it get rejected as a duplicate after putting that time into it. Searching through some of the 120 reviews on one product like I did today isn't easy, either.
Some suggestions:
-On the rewards points history, include what product review the points are for. You could do a +/- dropdown box like for purchases.
-When taking customers to the purchase list via the email link, have text indicating whether or not a review has already been done for that product.
-Have a page within rewards that shows "my reviews/reviews I've submitted", just like Amazon does.
Thanks.
Very interesting suggestion. Would anyone else like to see these options? Make sure to vote for an idea if you like it.
I agree. It should be a non onerous task to include a little check box next to items in purchase history to see what one has reviewed.
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Very interesting suggestion. Would anyone else like to see these options? Make sure to vote for an idea if you like it.