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Solution - Promos w/stock issues

Status: Acknowledged
by on ‎08-01-2012 03:01 PM


There are in-store promos that are available for RZ gamers club members(free & paid)


$40 off Twisted Metal


$40 off Call of Duty Modern Warfare 3(only for paid GCU members)


$25 off Call of Duty Modern Warfare 3


Now I'm glad to see better deals being offered to paid GCU members since this is a well deserved(thank you keep em coming) perk but the issue at hand is stock. I don't believe this is a stock clearing clearance deal since neither of these titles should be on clearance & they're still on the website. Not to mention the @gamer coupons seem to be a better way to clear stock & improve the GCU subscription based all in one move.


But it's hard to find copies of TW even before the deal went live which can be frustrating for people interested to get in on the deal only to find out 4-5 BB's in their area don't have it in stock or stock is so limited already that people just "reserve" a copy thru in-store p/u, then return/rebuy using the coupon.


In cases where this takes place & the stock in area(s) is just so limited we should be able to have the discount applied to online orders vs losing out on the deal altogether. I fully understand that the purpose of these coupons is to increase store foot traffic so it should only be made avail. when local stores are either severely limited with stock or are completely sold out. The larger discount would generate more paid GCU memberships but not if people can't participate in the deal that's actually making them want to join which doesn't help BB at all. And now the customer is unhappy & could loss faith in BB and/or the GC all together.


Same issue applies here too

Status: Acknowledged
Thanks for the input on this idea.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎08-02-2012 03:37 PM
Status changed to: Tell Us More
I have to be honest I would have no way of knowing why these deals would have been promoted for any titles with limited stock. It could be that we are trying to sell stock in areas of the country were these titles might be in abundance. Do any other users this concern.
on ‎08-02-2012 11:59 PM

It happens sometimes, but we have a good quantity of both titles in my store.  Had a soldier come in today and grabbed them both.  Heck of a deal, too.


However, there will be times when I'm setting planogram/floor for home theater and it calls for a TV that I have only 2-3 quantity of.  I just shake my head and grab a different TV to put out.

on ‎08-08-2012 08:32 AM

twisted metal stock was an issue for most & getting the LE w/TWB was a close 2nd not that it's an issue if people really wanted the LE they should've bought it early.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-26-2014 03:34 PM
Status changed to: Acknowledged
Thanks for the input on this idea.
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