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Show open box store location

Status: Tell Us More
by Emerging Expert on ‎12-13-2018 11:56 AM

You can purchase open box items in the Best Buy Outlet that can be shipped to you.  However, there are a number of items that are not open box in the outlet.

 

It would be good to see the location of a specific open box item.  The customer has to be aware that the item will not be shipped to them, if they want it they need to get to it.

 

There are some great deals out there for open box, but nobody wants to run to every store in 100 miles to see if that is the one that has that item. 

Status: Tell Us More

@bobberuchi, Hmmm that is interesting. Would anyone else like it to be easier to see where open-box items are currently located at? Make sure to vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-14-2018 11:41 AM
Status changed to: Acknowledged

I'm a bit confused by this idea as I can see where an open-box item is on BestBuy.com. I click on the Available Today link on the open-box product page, it brings up a list of stores, and then you just need to find the one where it states the item is available today.

by Emerging Expert
on ‎12-19-2018 07:48 AM

Look at Sony - Distagon T* FE 35mm f/1.4 ZA Full-Frame E-Mount Prime Lens - Multi
ModelSmiley FrustratedEL35F14Z SKU:4622025

 

It shows Open Box Available 

Capture.PNG

 

Click on the link for the Open-Box: From $1,048.99  then scroll down to the Buying Options.  It shows the Open Box as In Store only and does not indicate which stores have this particular lens.

 

Capture.PNG

 

 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-19-2018 09:06 AM
Status changed to: Tell Us More

@bobberuchi, Hmmm that is interesting. Would anyone else like it to be easier to see where open-box items are currently located at? Make sure to vote for an idea if you like it.

by Emerging Expert
on ‎12-19-2018 10:04 AM

I purchased a home theater receiver a few months ago. I had narrowed it down to 3 I wanted.  

 

I had the regular priced one in my cart.  I walked over to where they keep open box in that department and there where two older models of what I wanted on the shelf. I pulled them up on my phone and they also were listed as open box in store only.  I never would have found them if I had not specificaly went looking for them in the store.  I was in the same store again before Thanksgiving and the other receive was still there. 

by gadgeteer
on ‎03-16-2019 11:47 PM

@bobberuchi I know this is normal in terms of purchasing - I figured since Satisfactory is missing signficiant parts, damaged or both they were trying to save on a return by making you go track it down but I’ve never seen it not tell you which locations have it - usually it will say not available within 250 miles if nothing else. Is it just on this SKU or were you able to replicate it on other ones?  You may have found the unicorn! 

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