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Shipping packages around a holiday

Status: Tell Us More
by on ‎01-20-2015 03:38 AM

Hey folks.  This seems to be a persistent issue for me whenever I order a game/anime that is released on a week where Monday is a holiday.  I receive an email on the Friday before stating that a shipping label has been created along with a tracking number.  However, UPS never picks the item up until Tuesday which means I won't get the item until at least Thursday (or Wednesday if I'm extemely lucky). 

 

Could you please stop having the emails sent when a label is created and instead have them sent once they have departed the store/shipping facility?  Either that, or create the label a day earlier so that they can at least be picked up by the carrier and much more likely to arrive on release day (for preorders)?  I know there are release date issues with most video games, but the primary anime retailers (Rightstuf & RACS) tend to ship them out as soon as stock comes in regardless of listed dates.

Status: Tell Us More

I hear where you are coming from on this. I am not informed enough on the logistics of our shipping to be able to say if this would be possible or not. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

Comments
by
on ‎01-20-2015 07:32 AM

I'm not sure how this can be resolved honestly. Even if BestBuy sends it out normally what happens is UPS picks up at a store ( I assume) and then the UPS will send it to their distribution center.  Once it reaches it's center bestBuy has no real control.

 

I'm sure a label could be made once it departs the store but if that center doesn't operate on the weekend I don't see what can be done here.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-20-2015 11:10 AM
Status changed to: Tell Us More

I hear where you are coming from on this. I am not informed enough on the logistics of our shipping to be able to say if this would be possible or not. Would anyone else like to see this as a reality? Make sure to vote for an idea if you like it.

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