Working at the AP desk, I have tons of people that come to me as they walk in the door, wanting to know how to find out what is on their BB gift card. I have to tell them they can go to any register or customer service and have them check. Sometimes these customers have to wait in line for quite a while to find out their balance. If there was a self serve kiosk where the customer could check their own card, it would allow the customer to quickly find out the balance and begin shopping immediately. This will also cut down on the amount of customers at the front lanes, allowing for quicker checkout times for those making purchases. It would be a win/win situation for everybody. I've talked this over with several associates at my store (359) and we all agree this would be a great asset to the company.