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Almost everywhere I shop can scan a coupon code off a smartphone except, of course, Best Buy. Since your core business is selling technology, maybe you should try to keep up with it. You email me a $10 coupon that can be used in store or online and when I go to the store they have to have it printed out. This reminded me why I quit shopping at Best Buy to begin with. The $10 coupon got me to give you another chance and the hassle of not being able to use it since I did not have a printed copy turned me off to you more than I already was.
I would like to see this happen as well but two things and I believe these are major factors
1) Make there be a printer in store these coupons can be printed on to for FREE
2) Don't let the coupons be the only way to save money. Places like Kroger have gone and made all of the "good" coupons be online now days and it infuriates me so much. Don't make it inconvenient just to make profit.
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