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Reward Zone Platnium

Status: Acknowledged
by on ‎09-28-2012 05:56 PM
Best Buy Reward Zone Platnium
 
Imagine you were a customer and you received an email from Best Buy or saw an advertisement of this at Best Buy. When you pay the limit of $5,000 ($2,500 more than premier silver) you received the following: 20% more trade in value on cell phones, laptops, printers, etc. You get 10% any accessories as long as the accessory is not on sale. You will get a 2 month return policy instead of 45 days. Its called "BEST BUY REWARD ZONE PLATINUM" ...This idea will also be a card but its electronic that way the customer wont need to print off their reward zone certificates, it will already be on the card. When a cashier ask for their reward zone card, the customer gives them the RZ PLATINUM card and once they hit total, the cashier will see a prompt for 10% on the accessories. Since the RZ PLATINUM is electronic, whatever points they have to spend they can swipe the RZ PLATINUM card and the customer will select what points they want to use. The same selection like if they want 18 months 0% interest but it would say $25, $5, etc. Whatever points they have. "BEST BUY REWARD ZONE PLATINUM"
Status: Acknowledged
As of 9/16/2013 we have changed our rewards program from Reward Zone to My Best Buy. In this change we have added a new tier called Elite level member. I would say this new tier would be considered somewhere between Premiere Silver and Base membership in Reward Zone terms. I can say that we will be adding benefits to the new tiers as time goes by. Thanks for all the thoughts on this idea.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-01-2012 12:40 PM
Status changed to: Tell Us More
If memory serves me the idea of Gold or Platinum membership with expanded benefits has been posted before, but I do like you have been specific in what benefits would be provided. What do other employees or customers think about this idea? Remember to vote for an idea if you like it.
by
on ‎10-15-2012 09:22 AM

Hi,

 

  I agree, I am about to hit $5000, and I am recieving no new benefits.  It would be sweet to have the next tier!

by
on ‎10-15-2012 11:07 AM
I've been sending emails to corporate about what customers have been saying about it. They all like it and they want it! I've had this idea since we started trade ins. I talked to many people in corporate but nothing was getting done, and that makes me upset that customers want this but we won't do it cause it will take a lot of money to do it. All ideas cost money.
by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-15-2012 04:57 PM

Thanks for the comments here. Remember to vote for an idea if you like it.

by
on ‎10-16-2012 04:13 PM

i think this idea would be awesome, i too am about to hit $5000 spent at my best buy store and would be great to have a privilage such as this.  Maybe have it be for a 2 year time frame instead of 1 year like premier silver.  have deals such as black friday, released a whole day prior to the public would be an AWESOME benefit.

by
on ‎11-21-2012 08:00 PM

I just passed $50,000 spent and i assure you, the benifits dont get any better than silver, so dont hold your breath.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎09-19-2013 02:00 PM
Status changed to: Acknowledged
As of 9/16/2013 we have changed our rewards program from Reward Zone to My Best Buy. In this change we have added a new tier called Elite level member. I would say this new tier would be considered somewhere between Premiere Silver and Base membership in Reward Zone terms. I can say that we will be adding benefits to the new tiers as time goes by. Thanks for all the thoughts on this idea.
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