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Raise the pre-order reward certificate amount for games back up to $20

Status: Acknowledged
by on ‎01-29-2016 07:56 AM

This might actually spur me to want to buy games again from Best Buy, since I stopped pre-ordering and picking up games for two reasons.


1. The lowered certificate amount


2. The fact that almost every time I pre-ordered a game you guys NEVER seemed to get any sort of 'bonus' with them like every other retailer seemed to get.


Not that a costume or an extra level ever really swayed me that much, but the certificate amount most certainly did since it was like taking the game down to $40 BEFORE the GCU 20% discount was even a thing.


The last game I pre-ordered and picked up/kept from you guys was Grand Theft Auto V on the PS3. I believe that was also the LAST $20 certificate game.


So how about it? 

Status: Acknowledged

I can promise you we are consistently reviewing all of the promotions we offer to our gaming customers, and do our best to provide the very best deals while still remaining profitable. Thanks for the suggestion.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-29-2016 12:46 PM
Status changed to: Acknowledged

I can promise you we are consistently reviewing all of the promotions we offer to our gaming customers, and do our best to provide the very best deals while still remaining profitable. Thanks for the suggestion.

by Emerging Expert
on ‎02-02-2016 12:00 PM

However was not the cost of GCU at that time $120 for 2 years.


From a business point of view raising it back to $20 would be a mistake unless they raise the price of GCU back to $120


With GCU at the old numbers you would buy 7 games and have spent $315

At the current rate you buy 7 games and spend $295


It is not until the 8th game that you are better off.  And that is only if all 8 games you buy are eligable for the bonus reward.



on ‎02-02-2016 03:17 PM
@bobberuchi When the program FIRST started, it was $15 a year and you renewed year to year. There was none of this two years for $X nonsense. Then they eliminated the @gamer magazine, added in the 20% off discount on new games and suddenly felt that for LESS benefits the program was worth $120 for two years. LMFAO Riiiiight. At that point had they not lowered it back down to $30 for two years and/or had the one promo where buying ANY cell phone(even a pre-paid one) got you a two year sub for free then I would've told em where to stick this program.
on ‎02-02-2016 03:22 PM
At $15 a year it's worth it for the added 10% on trades(IF and when the customer service reps add it without giving you an argument about it), the 10% off pre-owned and the 20% off all new games. But at 8x that amount, hell no. But with the PS3 and 360 gen on life support now that seemingly EVERYBODY has abandoned them I doubt I'll be buying any new release titles at launch since I have yet to see a system selling game for either PS4 or XB1 coming down the pipe and what's already out are remasters of stuff I played on PS3 or stuff I could care less about. But bumping the pre-order certificate amount back to $20 would be a nice added perk for long time and loyal GCU members for sure. Hopefully they will make it happen.
on ‎02-06-2016 02:28 PM

Pretty sure it was only $20 rewards before GCU unlocked added the 20% off. Expecting to get both of those discounts now is a bit of overkill (though it certainly fits your username!).


on ‎02-08-2016 12:34 PM
@bd27 Why is it 'overkill' to expect another $10 in Best Buy funny money for buying something at their stores AND getting the 20% discount on the game at the same time? I've gotta use it at THEIR stores anyway since you can't convert certificates via gift cards or pre-paid credit cards anymore. So why not give a customer an incentive(aside from being a spendthrift) to shop there? I used to love shopping with Best Buy since their stores were well stocked with cheaper priced titles for the system(s) I own(PS3 only at the moment). I'm NOT an MSRP shopper. I never have been and I never will be.
by Emerging Expert
on ‎02-08-2016 07:56 PM

An extra $20 is a loss of profit.  Best Buy does have to pay for the games they sell. I don't know what mark up is on a game but if I had to make a good guess I would say for each game they sell for $60 they have to pay at least $30.  Well you reduce the price to $47 then minus $20 that is a net loss of $3 per title with no residuals.  


Also, keep in mind Best Buy does not control the $10 reward.  That is controlled by the developer. 


I don't know if the developer gives Best Buy a special rate for $10 rewards or if they cover part or all of the cost. 


Your using that $10 reward at Best Buy is not a profit for them unless you use it to buy something with a signifiantly higher margin.  You use that $10 cert to buy a $10 item that is pure loss.



on ‎02-09-2016 09:30 AM
Eh. As it stands with everybody else having moved onto PS4 and XB1 I won't be pre-ordering or buying any games from anywhere at this point since I'm still on the PS3 and the future game list for that isn't looking so hot. Of course with places like Best Buy and Target reducing their now last gen selections down to bare bones that has helped with my decision as well. Either way, they did the $20 pre-order bonus for a long time and that's about the ONLY thing that would bring me back to pre-ordering games again instead of waiting for them to drop to value tier($19.99). Gaming, for me, is a casual hobby and one I refuse to spend too much money to keep enjoying.
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