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0 Votes

Purchasing Online off BB web page

Status: Acknowledged
by on ‎04-28-2020 10:44 PM - last edited on ‎04-29-2020 09:17 AM by Social Media Specialist Social Media Specialist

Your purchasing program has a big ... huge ... flaw. Once we pay through our credit card the page goes back to original and there is no invoice to print .... we can't figure out if the payment went through .... it says a email will be sent to your email address ..... I go there nothing..  nada .... also nothing in the deleated and nothing in the spam deleation..... I had to call the local store twice to find out if the purchase actually went through...... what a usless waste of hours of my time and your emplyees time and labor just because you can't hire a decent web page designer. GET WITH IT FOLKS... .We all want to be able to print and see proof of our purchase AT THE TIME OF PURCHASE. Yes, right then and there 

I picked up my computer that  I purchased yesterday in front of the store but then today , I look at my bank statement and see two computers were purchased , I mistakenly bought two , the second now being sent to me by UPS .... just because there was no way to see if my purchase went through the first time I tried .... So now .... I'll be returning the second computer for a refund ..... a total priceless waste of everbodys time and the companys money. If I was back running my business again .... oooh .... yes ... this type of thing would be cured in a heartbeat and if not then the heads would roll. Best Regards Steve {removed per forum guidelines} in Sun City Artizona

Status: Acknowledged

Thanks for the thoughts on this. You should be able to do this as bobberuchi described.

Comments
by Emerging Expert
on ‎04-29-2020 06:11 AM

As soon as you press the finaly payment button the next screen should have a Print option to print what you just did.

 

check your account info to make sure you looking at the correct email address.  Myself, hundrends of purchases online and I have always had an emial receipt within seconds. 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎05-01-2020 03:38 PM
Status changed to: Acknowledged

Thanks for the thoughts on this. You should be able to do this as bobberuchi described.

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