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Product Upgrading (TV accessories and mounting) Best Buy Standards and Quality are Slacking!

Status: Acknowledged
by on ‎10-15-2014 03:43 PM

As a consumer and frequent Best Buy customer I think it would be fair if BB could update their product inventory more frequently. In the search for the newest, most advanced, and safest products, BB is slacking, unless of course it is a new electronic device. When it comes to TV stands and accessories they only provide a limited, outdated, and overpriced selection of products. In my recent search for a shelf I found this Peerless Shelf as the cheapest product Best Buy online sells. This shelf is been discontinued, and is no longer being made. This tactic BB is using is outright decietful! 


Instead BB should update ALL of their products, like Video Games, Televisions, Computers, Phones, and Tablets, when the newest products become available. Or do not sell the product at all. Now I am forced to either use my BB rewards points for one measly, outdated, and discontinued shelf, or go to Amazon and buy a shelf made buy the same company with updated engineering, saftey features, and more shelving. Most of the shelves are also


Guess I will save my $15 in rewards for some candy and soda in the store and take my cash to Amazon. 


P.S. I am no English major, but this spell check does not work well.

P.S.S. Spending more money on products should not justify an extended warranty. 



Status: Acknowledged

Thanks for the suggestion. I can assure you we are always working to have the most updated inventory possible.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-15-2014 05:20 PM
Status changed to: Acknowledged

Thanks for the suggestion. I can assure you we are always working to have the most updated inventory possible.

by Valued Expert
on ‎10-16-2014 08:15 AM

I agree the stand selection has degraded in stores.  I should say the standard stores.  When I purchased my Plasma in 2009 Best Buy had a really nice selection of modern stylish stands.  I went there with my sister earlier this year to look at stands for her new tv and there was not much. 


There are the Magnolia stores.  The one near my office has a pretty up to date selection. 


However, you really need to keep in mind 2 things.  Best Buy has an offering of 520 stands on their web site and 943 if you include Marketplace Sellers.


The second thing is that floor space is at a premium.


My local store used to have one wall covered in TV sets with stands on the floor below them.  They still have a corner with some stands.



on ‎10-17-2014 09:44 AM

I completely agree! When I bought my televisions at BestBuy they had to be ordered online. I can't speak for everyone but when I buy an expensive television and I plan to "hang it on the wall" I want to see and FEEL what I am tou8ching before I purchase it. 

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