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Premier Silver Rewardzone Experience

Status: Tell Us More
by on ‎04-23-2013 07:46 PM

There should be a "badge reader" type kiosk at the entrance to a Best Buy store that would allow Premier Silver Reward Zone members to scan their card. Once they scan their card, an associate should be available to help them find what they need. This would create a level of luxury and enhanced customer service for those that spend the most in Best Buy stores.

Status: Tell Us More
I can see the value of this idea for Rewardzone Premiere Silver members, but I do have to agree I could see this service really angering our other customers when the store is busy. Any other thoughts on this idea? Remember to vote for an idea if you like it.
Comments
by Emerging Expert
on ‎04-24-2013 12:40 PM

Along that line i would rather see a kiosk that would allow you to print out on the spot a reward zone certificate for immediate use.

 

However an associate should be able to help you at any time.

 

I do think something like a front of the line approach would uncessarily anger people who have been waiting for help when a store is busy.

by Emerging Expert
on ‎04-25-2013 01:53 PM

If they put their employees on a commission you would see attention to customers skyrocket.

 

 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎04-25-2013 02:07 PM
Status changed to: Tell Us More
I can see the value of this idea for Rewardzone Premiere Silver members, but I do have to agree I could see this service really angering our other customers when the store is busy. Any other thoughts on this idea? Remember to vote for an idea if you like it.
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