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Just more proof that Best Buy is not in it for the customer. Us gamers will have to argue our way to getting posted promotions, correct trade in values, GCU applied to orders, etc.
There really comes a time when saving a few bucks is not worth the extra hassle. I am in a point in my life where I will spend the few extra dollars to get good customer service elsewhere.
This blows my mind and it is really a shame. Gone are the days where Best Buy employees can actually help you with gaming questions/problems. It's not like this is a small section with a little shelf. The video game section at Best Buy is pretty big.
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