Add Product

Search Results:

    By submitting an idea to IdeaX, you agree to our Terms & Conditions.    

Please Revise the Order Status / History Page

Status: Tell Us More
by Callidus on ‎08-28-2015 12:29 PM

Please look in to revising the Order Status / Order History page of the site.  The current structure is extremely user unfriendly.    I place a lot of orders on BBY.com (154 in the past 12 months thus far), and a lot of them are pre-orders.  Since the individual product pages don't give me any indication of whether or not I have already ordered an item (like Amazon product pages do - another bit of functionality I'd love to see BBY add by the way), I spend a lot of time sifting through orders on my Order Status / History page.  In its current form, I have to open every single order just to see the items that are in it.

 

In its current form, this page is virtually useless.   There is zero search functionality (especially critical now that item names are no longer listed so a CTRL+F page search won't work either), nor is there the ability to simply view all outstanding "In Process" orders, nor is there the ability to view orders based on when they were shipped.   

 

Specific Functionality Requests:

 

  • Add "You Ordered this Item on XX/XX/XXXX, click here to view this order" funtionality to product pages
  • Add Keyword Search functionality to Order Status page
  • Add Filter functionality to Order Status page (specifically, filter by Order Status)
  • Add Sort By functionality to Order Status page (sort by Order Date or Shipped Date)
Status: Tell Us More

I like this idea, and could see the value here. Would anyone else like to see this functionality on BestBuy.com? Make sure you vote for an idea if you like it.

Comments
by Callidus
on ‎08-28-2015 02:59 PM

I see the filter by Open Orders functionality has indeed been added.  That's awesome.  Thanks guys!

by Senior Social Media Specialist Senior Social Media Specialist
on ‎08-31-2015 01:27 PM
Status changed to: Tell Us More

I like this idea, and could see the value here. Would anyone else like to see this functionality on BestBuy.com? Make sure you vote for an idea if you like it.

by rdavidson
on ‎12-24-2015 12:50 PM

WHAT A MESS!!!!!

Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums. The Insignia and Rocketfish communities have been merged into this forum, please click on the links directly below in our Community Browser area to access our Insignia and Rocketfish boards! Rocketfish and Insignia can be found under our Best Buy Brands boards.
Idea Statuses
Top Kudoed Authors
Labels