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Phones being shipped through UPS

Status: Tell Us More
by on ‎06-03-2014 08:51 AM

This seems to be ac ommon issue with UPS/Bestbuy due to the BestBuy regulations for the way they are shipped and what can/cannot be changed about the delivery of these orders ( even for the UPS premiums! )


I would like to suggest that these are stipulations are at least partially removed to help lessen the burden it has on the working class here. Ideas for stipulation removals or changes are:


-The ability for a user to go to the tracking number and uncheck signature requirement. I say this should be available on the phones because if you can do this on a  $2,000 computer it should be available on a $800 phone...


-The ability for UPS premium members to set their own time to delivery. I am not sure how many of you are UPS premium members/or know the good little options out there for this membership but one of them is you can select what time the delivery arrives ( well it's more of a time frame but still ). The problem is I found out from a friend that the specific stipulations that BestBuy has in place for phones even goes higher than the premium benefits which eliminates this choice.


Status: Tell Us More
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by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-03-2014 01:06 PM
Status changed to: Tell Us More
Thanks for the suggestion. Any other thoughts on this idea? Remember to vote for an idea if you like it.
by Valued Expert
on ‎06-09-2014 12:14 PM

Normally I agree with most of your Point of views.  However, as a small business owner who ships thousands of products a year via UPS I would have to disagree.  I have a certian value limit and will not allow things over that threashold to ship to any address that does not belong to the credit card being  used.  If this is what your getting at.


It is also very common for theives to contact UPS with the tracking number and request a change in delivery address after it ships.  I lost a bit of money before I made arrangements with UPS that any orders where the delivery address was attempted to be changed that it would automaticaly get routed back to the shipping origin. 


Cell phones are possibly more of a target for illicit operation then computers.

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