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Personal Shopper

Status: Tell Us More
by on ‎11-12-2013 09:45 AM

I know there used to be this email

 

BBYPersonalShopper@bestbuy.com

 

at bestbuy. The email was to somebody who would suggest items for you to purchase when you gave them a specific item  to research. I was going to use them again (I've actually used this service several times as they do a decent job of helping you out)

 

So anyway I found out today that they stopped using this. I assume this is a change with the new November 1st policies. I am suggesting that at least the personal shopper be re-added as this was an item that was used by myself a lot and I'm sure others used it as well!

Status: Tell Us More
Until now I had never heard of this email address, but I'm glad you found use for it. I'm not really sure why this email address is no longer valid, but would be interested to hear if other customers liked using this service? Remember to vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-12-2013 04:14 PM
Status changed to: Tell Us More
Until now I had never heard of this email address, but I'm glad you found use for it. I'm not really sure why this email address is no longer valid, but would be interested to hear if other customers liked using this service? Remember to vote for an idea if you like it.
by
on ‎11-13-2013 11:59 AM

Hi Allan,

 

Yes back during the Silver member program this was an email you could shoot an email to like " hey I need a present for somebody. They like this, this, and this. My price range is this and I need suggestiuons! " 

 

They would reply within ike 48-72 hours normally with some really great suggestions!

 

As a male who is an idiot when it comes to shopping for females etc I've probably spent a good 30% or more of my best buy purchases via personal shopper giving suggestions with sku numbers.

 

I'm just so lost! heh...

by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-13-2013 01:29 PM

Thanks for the additional details. I can say if you do need product suggestions you can always try posting to the appropriate product discussion board.

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