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One clear return and exchange policy for everyone at Best Buy

Status:

by on

Best Buy,

Please make the return policy so it is standard and one clear policy for everyone regardless of membership status.

Electronic items such as digital cameras with memory cards included in this due to the nature of memory cards, computers and tablets and other things should have a 45 day return and exchange period. Must have a picture to prove it is you returning and exchanging the item.

Non electronic items: The kind of the items that are low dollar such as cords and cables, wall chargers, camera cases, computer cases, tablet cases and other types of things that people buy and use, should also have a 45 day return and exchange period. With no picture needed as proof to return and exchange.

Please make it one clear policy for everyone. One standard policy no matter what your membership status is.

It needs to be a set standard for everyone.

You might even gain back custumers and gain new customers.

Status:

I very much doubt we will ever move forward on this idea, but I would like to hear more feedback on it. Remember to vote for an idea if you like it.

Comments

@bobber wouldn`t a 15% restock fee kill that. On a $1,000 item that $150 a $3,000 item $450 that`s quite a chunk for some who really has no interest in keeping the item & leverage for BB. A manager could make an "exception" to waive the fee if upselling to another unit too.