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New fact tags for computers.

Status: Tell Us More
by on ‎10-01-2014 08:29 AM

I noticed that on Sunday my local store had new sales tags and in the computer department I strongly believe that these new tags are a huge leap backwards.  I was told by an employee that this was a cost-saving measure, but I think in reality it could end up being a costly one.

 

The new tags are pretty bare bones and basically show three specifications: processor (which is mostly cut off past generation so you don't know if it's an i3, i5 or i7), memory and storage. 

 

I've created a wish list of specifications based on competitor fact tags and added some of my own personal touches that I would like to see:

 

(1) Screen size (resolution would also be nice to highlight those computers with higher-resolution displays).

(2) Processor (it would be nice to feature the FULL processor model - i.e. i7-4710HQ along with clockspeed).

(3) Memory (speed, slower LPDDR3 or standard DDR3 and "upgradabiltiy" - i.e. 8GB 1600MHz LPDDR3; Upgradeable: No. 

(4) Storage (highlight the type of storage- i.e. mechanical, hybrid, solid state, flash as well as size; read/write speeds would be nice too but I know that's reaching). 

(5) Operating system (may not be important now, but in times of transition - i.e. when Windows 10 computers start arriving and you still have Windows 8.1 inventory, this will matter)

(6) Wireless technologies (i.e. bluetooth 4.0, Wireless 802.11ac)

(7) Graphics specifically highlighting whether the graphics are integrated, discrete or both for computers that support automatic graphic switching (Intel HD 5000 integrated or NVIDIA GeForce GT 750M with 2GB GDDR5 discrete).

(8) Weight

(9) Battery 

(10) Ports (i.e. 2x USB 2.0; 1x USB 3.0; HDMI, CD/DVD)

 

Status: Tell Us More

Would anyone else like to see us add these specifications to the tags of the computers we sell? Make sure you vote for an idea if you like it.

Comments
by
on ‎10-01-2014 08:32 AM

Also noticeably absent was customer reviews on these too! 

by Senior Social Media Specialist Senior Social Media Specialist
on ‎10-01-2014 09:56 AM
Status changed to: Tell Us More

Would anyone else like to see us add these specifications to the tags of the computers we sell? Make sure you vote for an idea if you like it.

by
on ‎10-01-2014 11:53 AM

Bestbuy is more likely going to claim that most of what they provide on the site and in store is from what the manufacturer gives but I disagree with this. BestBuy must be the leader and also do their own research to provide more accurate information and also further information than supplied by the manufacturer. 

 

I want to add on to this a lot actually and it's something I have thought of in the past and just never thought of at the right time when I was on here.

 

As a buinsess owner if a client wants a prebuilt computer I may go to the (well it isn't local but it's where I mostly shop) BestBuy and look around to see what is on the shelf if they are wanting something a little more immediate. 

 

I have noticed in the past not only specifically computers but many electronics. 

 

To add on to the specs for the computers they should include

 

-power supply wattage (very important to know)

-case size  (can be improtant if the client is later wanting to crossfire/sli)

-motherboard  (can also be important for above, but also it's good to know anyway) you can get a good idea about the motherboard from looking at the ports on the back of coruse but sometimes it's just nice to have further information. From my experience a $300 computer is going to have a very very cheap motheboard compared to a $700 machine which will have a "decent" motherboard. As you can imagine the difference is generally more the cpu/gpu.

 

Printers:

-I have noticed in the past that the tags will not have information such as base stand dimensions for the cover tray

-Noticed they do not carry specs for faxing speeds (they generally only tell copy/print speeds and sometimes not copy when they may copy ) 

-weight ( I have ran across occasionally they won't say how heavy it is. Obviously you could pick it up to see but why get myself involved in that liability? You don't want to get a 80 year lady a heavy printer now do you?

 

Networking products

 

-I have noticed in the past that not all bandwidths have been shown it will just say like Netgear wireless N. I mean even on the box it may not even say it does b and g. Sure it's common sense generally it does do b and g if it does N but there are a few models out there that don't do them. 

-Suggested ranges 

 

Routers/Modems

-cable length ( it may seem silly, but when you buy a $200 router for a client and they find out the cable doesn't reach where you want it there is a problem there!

 

 

by
on ‎10-10-2014 08:32 AM
Bring back yellow ink! Smiley Wink
by
on ‎10-10-2014 09:17 PM

I'm shocked that Best Buy is seriously content with this.  You can't even tell something basic like what kind of processor is in the computer because it cuts off during "Intel 4th Generation" - well that narrows it down - i3, i5, i7 - should I buy a vowel or phone call Ms. Cleo for the rest?

 

That makes it almost impossible for consumers to make educated decisions about what they are buying.  It would be no different than cutting off how many gigs a phone has in it and just showing "GB" because it's THAT important of a specification.  

 

Battery, Weight, Graphics - these are all specifications that mean something to a consumer looking to purchase a notebook and it really shocks and concerns me that Best Buy is content with possibly losing business by sitting there and waiting until the roaring gets loud enough to fix this. 

 

It's no different than GM waiting for the government to investigate until they had a sudden interest in their cars defects (to a smaller but still important degree). 

 

 

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