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NOW in-stock e-mail and text alert option for sold-out items

Status: Tell Us More
by on ‎11-11-2020 10:28 AM

I'd like an "alert me" link under sold-out items that we can click that will pop up options to be e-mailed, texted, or both when the item becomes available.  

 

Also, within that message have a link to the product saying something like, "Buy it now."

Status: Tell Us More

Interesting. Would anyone else like to see this? Make sure to vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-11-2020 12:12 PM
Status changed to: Tell Us More

Interesting. Would anyone else like to see this? Make sure to vote for an idea if you like it.

by
on ‎11-13-2020 08:52 AM

@Allan-BBY , 

 

Basically, a customer goes to buy an item, but it is sold out. I'm saying to place a link directly under the gray "sold out" that pops up a box with the statement, "Alert me when this item is in stock."  

 

There would be  3 options:

 

Notify by text

 

Notify by e-mail

 

Notify by text and email

 

 

selecting a particular item will have its respective fillable box, fill in the e-mail, phone number, or both, then click submit, and it does exactly that.

 

Then, when the alert occurs, there is a link in the message that goes directly to the add to cart page, so the customer can purchase the item.

by Emerging Expert
on ‎11-17-2020 01:37 PM

I thought that did exist for many items.

 

I wanted a Logitech 5.1 computer speaker system last summer that was marked as sold out. I selected a notify me box.  A few weeks later I recieved the message that it was in stock. I immedialy jumped on and purchased it.

 

I went back a few minutes later and it was marked as sold out.

 

For many high demand items like a PS5 or Xbox X it would cause a lot of issues.  Exmaple there could be 3000 people wanting one. 50 become availabe to order online.  In 5 mintues you have 2894 people hitting the same item and locking things up. 

by
on ‎08-21-2021 03:36 PM

Why would someone not want the option? You think a server can't handle 3000 requests a minute? This is the obvious solution to this problem.

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