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My Rewards

Status: Tell Us More
by on ‎01-06-2015 09:59 PM

If the idea of "My Rewards" is to reward customers for buying at Best Buy, how about accumulating 250 points then applying the discount to their next purchase instead of letting the discount expire. I'm the type of consumer that buys on an "As Needed" basis, so no matter what savings I'm going to achieve, I'm not going to rush to the store to take advantage of saving a whopping $15, $50 or $60 maybe. Most of your cashiers don't even understand or explain the program anyway. I know I've never had one explain it to me. I think most of us are smart enough to know that you're making the least amount of effort to offer us a discount. We have a 2 month window to take advantage of the savings C'mon.   

Status: Tell Us More

I guess I'm not exactly clear on what you are asking of us. Are you stating your reward certificates expire every two months and would like them to last indefinitely?

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by
on ‎11-05-2019 04:54 PM - last edited on ‎11-06-2019 08:59 AM by Social Media Specialist Social Media Specialist

I purchased a Samsung gas range but the credit went to a different member ID {removed per forum guidelines} . My ID is {removed per forum guidelines}. I just made another purchase of a Disney video and the same thing happened. I never requested a new ID. What's happening? The reward point are not going into my accou

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