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My Best Buy iOS 7

Status: Tell Us More
by on ‎12-30-2013 05:39 PM

Dear Best Buy,

 

Please support Apple's new Passbook service!  I enjoy being your customer, but I'm disappointed you haven't enabled this green solution for loyalty and gift cards. I'm ditching all my physical cards and would love it if I could replace yours with a pass.

This can be easily integrated with your current Best Buy App for the My Best Buy Members being able to show Member Name, Phone Number, Member Number, and current points. This could work with gift certificates too.

This approach is better than having it available from the app and with Apple Push Service you could automatically check in the user.

Status: Tell Us More
I hear where you are coming from on this, and to be honest I was surprised to see we aren't a partner in this service. Would anyone else like to see us part of Apple's Passbook service? Remember to vote for an idea if you like it.
Comments
by
on ‎11-03-2012 07:40 PM

I say upgrade, but what I really mean is go back to the drawing board.  The reviews on it are terrible and I'm not here to criticize yet inspire:  picture this - a Reward Zone app that tied into the new Passbook on iOS 6.  Reward Zone certificates could also be issued via Passbook along with target mailers (which would save Best Buy a ton on printing the reward zone cards themselves, it would save customers ink paper and trees) and it would be more convenient because the App could support location services where it could offer to redeem the coupon the same as my Starbucks card does when it detects I'm near a Starbucks store - it pops up my card and asks if i would like to open it in Passbook.  It could also work as a reminder to customers to utilize their Reward Zone card because nothings worse than buying something and then getting home and remembering you forgot to mention your rewards (and the employee forgot to ask) and then you have to go through the long tedious task of verifying your purchase online.  Furthermore, it could also store other membership cards, like if you purchased your Tech Support card and that would cut costs as well and once again save on more trees and cardboard.  

 

It seems for an electronics store, Best Buy always sends me home with a bunch of cards and paper when I buy TV's,  tablets, appliances, etc. and I think there's a bit of a cruel irony to that whereas you could really digitize a lot of that stuff and make life so much easier for all of your customers.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎11-05-2012 04:26 PM
Status changed to: Tell Us More
There is a bit of irony that you are always sent home with paperwork when purchasing products that would make for a paperless world. Being that I am an Android user I have to admit I am not familiar with Passbook, but I did read a bit about it. Would any other users of Passbook like to see more integration of our Reward Zone program? Remember to vote for an idea if you like it.
by
on ‎11-07-2012 03:38 PM

Did you ever think about making a Passbook version of the BestBuy Reward Zone Card available to those with an iPhone?

Wouldn't be hard to do and everyone would love it.

 

I always run into the problem of misplacing/losing my card. Then I have to tell them my phone # and wait patiently while the cashier types it in. (Inevitably incorrect the first few tries until finally they get it right)

 

The worst is when I forget to mention I have the card and I have to go home and enter the recipt online - I never end up having time to do that and miss out on the points completely.

 

Having a passbok version of the card on my iPhone means it will always be with me. And like most passbook apps (Scene, Starbucks, Etc.) it can use geotags that will alert me that I am at a bestbuy, and with one simple swipe I can access my Reward Zone card immediatly from my lock screen.

 

Think about it...

 

Thanks.

by
on ‎06-22-2013 10:29 PM
Yes, a thousand times yes!!! The Best Buy iOS app really needs to have Passbook support. I'm sure like most other Reward Zone members, I either forget to show my card at the register, or I lose it altogether. Having a best buy passbook would be the ultimate store card, with the geolocations that make it pop up on the lockscreen and whatnot. Even better, it could show how many points I currently have on my account, so I know how far along I am to my next reward certificate, similar to how the Starbucks passbook shows your balance on the card and instantly updates it when you buy something at starbucks. Why not have this feature for the technology giant that is best buy? I feel like this should have been something best buy should have jumped on its app developers to push into iOS. Keeping up with the different outlets that make shopping at best buy a better convenience is what best buy should be striving for
by
on ‎10-22-2013 08:56 PM

This is still a great idea. I wish this became a reality. I'm sure it could be easily integrated into the best buy reward zone app.

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-02-2014 01:09 PM
Status changed to: Tell Us More
I hear where you are coming from on this, and to be honest I was surprised to see we aren't a partner in this service. Would anyone else like to see us part of Apple's Passbook service? Remember to vote for an idea if you like it.
by
on ‎01-02-2014 06:04 PM

I would love to see something implemented like this and the possibilities are endless but I think this could be applied to certificates from My Best Buy too.

by
on ‎01-02-2014 08:22 PM

Ideas should be consolidated;  this has been suggested in the past and nothing ever really came of it. The problem with leaving it as is, is the same ideas get posted over and over again and they only get 2, 4 etc. votes whereas this has been posted at least 3 times now. 

 

http://forums.bestbuy.com/t5/Best-Buy-IdeaX/Support-PassBook-on-iOS-Less-Paper/idi-p/606320

by Senior Social Media Specialist Senior Social Media Specialist
on ‎01-03-2014 11:23 AM

@gadgeteer, Thanks for pointing this out. It is hard for me to manually remember ever idea that was posted in the past. When I do I try to merge them together as I have done here.

by
on ‎01-03-2014 05:15 PM

This could be very beneficial to Best Buy as many companies have already embraced this new revolution in technology and it would be very easy to integrate these into systems.

 

I am a true Eco friendly person at heart and this small problem has constantly kept me from joining My Best Buy. I hope this is added soon to the app and then I will consider my new possibilities.

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