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0 Votes

Modifying a Product Review

Status: Acknowledged
by djrpkr on ‎11-28-2019 06:28 AM

There is no means for a product reviewer to modify their submited/posted review.

 

I believe part of the concern is, we write a review on a product within a short period of time after purchasing/recieving the product and then, opps, we wish we could change our review.

 

Maybe "changing the review, is not the correct answer to the issue.

 

If we could "add" to the review. Example: I write a review and their is a CON that I noted however the CON was satisfactorialy rectified by the seller. It would be nice if I could add a note to my review, this would give potential purchasers a little more comfort in making a purchasing decision knowing the seller provides quality customer service.

 

Not being able to add to a review may have some people hesitating to write a review.

 

Status: Acknowledged

At this time a customer does not have a way to modify a product review they have posted.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-12-2019 03:49 PM
Status changed to: Acknowledged

At this time a customer does not have a way to modify a product review they have posted.

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