Add Product

Search Results:

    By submitting an idea to IdeaX, you agree to our Terms & Conditions.    

Make irrelevant / outdated links on BestBuy.com not searchable / discoverable by search engines

Status: Acknowledged
by Community Veteran on ‎12-20-2013 10:26 AM

Today, while I was looking for information, I found a link from 2010 / 2011 that showed it's return policy. I feel bad for giving out the wrong information, and while I did apologize for giving out this wrong information, I'm afraid other users will do a Google search for this return policy and choose the link with the 2010/2011 return information and may take it for current official policy.

Status: Acknowledged
I below search engines pull up old links all the time, and we should always be going directly to BestBuy.com when looking for our most current policies. Thanks for sharing this.
Comments
by Best Buy Employee
on ‎12-20-2013 10:38 AM

Keeping old policies for prosterity is one thing but making it possible to put out the wrong information is another. I would like old pages to be vleaned up as well or have a BIG BOLD HIGHLIGHTED header saying that the policy is not current!

by Senior Social Media Specialist Senior Social Media Specialist
on ‎12-20-2013 11:31 AM
Status changed to: Acknowledged
I below search engines pull up old links all the time, and we should always be going directly to BestBuy.com when looking for our most current policies. Thanks for sharing this.
Join the Community
Join the community and enjoy all the benefits! You may be our next expert!
Join Sign In
Announcements
Welcome to our Best Buy Community Forums.

Please review posts and solutions posted, as this may assist you in answering your questions.

For further help please visit Best Buy Support.
Idea Statuses
Top Kudoed Authors
Labels