Welcome to our Best Buy Community Forums.
Due to high incoming post volume, our current response time is 8-9 days. Please review floated posts and solutions posted, as this may assist you in answering your concerns. For more immediate assistance, please contact us at (888) 237-8289. We do not have any information as to when more PS5 or Xbox Series X/S pre-orders will be available.
Thanks for sharing your feelings on this.