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0 Votes

Information Sharing

Status: Acknowledged
by on ‎06-01-2012 01:27 PM

Knowing that Best buy's credit card is serviced and proivided by Capital One, i believe the information from these forums would be valuable in servicing the credit card portfolio as it would give a glimpse of the customer's experiences, opinions, thoughts, etc. to Capital One so that Capital One and Best Buy can work to do the right thing and provide excellent products to the customer.

Status: Acknowledged
Thanks for the idea
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎06-01-2012 03:06 PM
Status changed to: Tell Us More
I definitely agree that the better in touch Capital One is with the needs of our customers the better they can meet these needs, and I can see the value in them being aware of what our customers are sharing on this forum. What do other customers and employees feel about this idea?
by Senior Social Media Specialist Senior Social Media Specialist
on ‎03-25-2014 04:43 PM
Status changed to: Acknowledged
Thanks for the idea
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