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Current curbside procedure:
Proposed change:
Here's the case that inspired this suggestion. My part arrived - something trivial that I was going to pick up in a day or two. Some random person typed in the correct URL. Since the verification code was sent to their browser, they were able to take my goods. I received a text telling me that my goods were being stolen, and there was no way for me to alert the store of the issue. I falsely assumed that a lack of a correct ID would prevent the store clerk from giving away my purchase. I then received a text saying that the item had been given away.
The current system assumes that a specific URL is sent to the customer - that they have exclusive ability to submit the URL. I have no idea how this person got the URL for my purchase, but the fact is that they did. Once they have that, there is nothing to stop them from stealing the item. I was informed by the store that they were no responsible since the URL had been provided. I can see from the manager's point of view that the issue is not worth pursuing. I'm hoping that someone at the corporate level will realize the vulnerability inherent in your current procedure and fix it.
Thanks for the suggestion. What does anyone else think about this idea? Make sure to vote for an idea if you like it.
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Thanks for the suggestion. What does anyone else think about this idea? Make sure to vote for an idea if you like it.