I feel like customers should have more pre order control. Maybe i dont know how to access options online but i think customers should have a wider range of abilities when pre ordering.
1st id like a section in the profile where it has a list of everything you have pre ordered, as well as how much is paid. going into order history is a total pain because i pre order them so far in advance. 2nd. the ability to upgrade pre orders or an option to put down x amount and auto switch the pre order to a special edition if one is later revealed. this always happens. it has happened with xenoblade 2, smash bros ultimate, and will no doubt happen with metroid prime 4. im left with pre orders on both editions having to refund or return the original. it would have been nice to have an auto switch or something for the smash bros collectors, since i missed out on that even though i pre ordered the regular edition long ago..knowing there would eventually be a special edition. even asking the associate if an auto switch option existed...it didnt. best buy should make one. 3rd. the ability to continuoisly put money toward a pre order. seems like an obvious option to me. some people dont have money at times and other times do. 4th when pre ordering online, the ability to pay upfront and have the transaction go through immediately. id like to pay an entire amount up front, and not have to wait till release date to pay it off on my best buy card, or to have my account dinged for x dollars months after i have decided to order something. 5th Bring back Gamers club unlocked!! you guys are nuts for getting rid of it. the amount of game sales this brings you is enormous. it has convinced me to buy games where i was on the fence about the purchase...it has made best buy my only spot for game purchases. in the past i have received games as gifts from other stores... since i have GCU, i return them to their store, and bring that money to best buy.