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Implement Best Buy Unboxed Kiosks in stores

Status: Tell Us More
by Valued Expert on ‎02-03-2014 09:33 PM

So you guys did implement the change and made more employees aware of these forums, but it still fails to sink it at my local #364 store I ask an employee on how to find these forums a test question and they still don't know. 

 

Perhaps when a blue shirt helps ring up a customer, a register associate can offer Best Buy Unboxed as a way to get help for their purchase after paying if they need additional assistance. 

Status: Tell Us More
Sounds like a good idea to me. Anyone else have any feedback on this one? Remember to vote for an idea if you like it.
Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎02-04-2014 11:52 AM
Status changed to: Tell Us More
Sounds like a good idea to me. Anyone else have any feedback on this one? Remember to vote for an idea if you like it.
by
on ‎02-04-2014 09:28 PM
Expand the kiosks to be multi-purpose. Use them for instant in-store customer feedback, customers can make you aware of tech issues going on ASAP....
by Best Buy Employee
on ‎02-05-2014 06:19 PM

I certainly wouldn't mind if it was it to the customer service kiosk that we have. I would love to see these forums be a place someone can go and just ask any questions that the may feel like they were too embarrassing in RL. Or just need a little bit of help. 

 

Sometimes I feel like I am the only store associate at my store that ever pokes in on these forums sometimes. 

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