Best Buy IdeaX

[#1]

Put a huge, gigantic banner over the TV department stating free delivery for any TV over 50". With a disclaimer that any TV's self delivered will not be returnable for physical damage"

Might help reduce the multiple posts complaning about broken screens when they got.home.

[#2]

We have been debating this for some time.  Something needs to happen.

I think it would also need to entail a box opening service so customers can check the TV in the store first.  I raise an eyebrow at the number of TV's that get self delivered and are broken and the customer did nothing. etc..

[#3]

My first thought was to work with manufacturers to put a clear panel on the screenew side, I figured a banner in the store was cheaper and faster, lol

[#4]

Who else would like to see such signage in our stores? Make sure to vote for an idea if you like it.

[#5]

I agree. Customers don't know the reality of transporting it home and becoming potentially bummed out in the end. Perhaps run regular specials on TV delivery and maybe say free delivery on purchases of X amount or more.