Best Buy IdeaX

[#1]

I have credit with Genesis.  When I extend credit, they email me an e-gift card for the amount.  I spent close to $2000 this way this year at Best Buy, but none of those purchases counted toward my points.  Why can't there be a way for Genesis to report purchases of e-gift cards to a member's Reward Zone account?

Thank you,

Janie Valdez

[#2]

What is a credit with Genesis? Can you provide me a link?

[#3]

Yes, I apologize.  I should have provided the link.  I have credit through www.mygenesiscredit.com.  I believe they are in select Best Buy stores.  They were in mine earlier this year.  I didn't want to try for the Best Buy card because I had read online the score range of approved users, and I didn't want a useless inquiry on my credit report.  Genesis was provided in the store as an alternate means of credit,and they boasted 0% interest if paid off in 6 months.  My score was in the low 600's at the time, so I figured it was worth a try.  I was approved for $1,200.  Anytime I extend credit, they purchase an e-gift card from Best Buy and, when they were still present in the store, presented it to me in the store.  Now that they aren't in my particular store, I have to call them and they email me the e-gift card.

Thank you for looking into my request!!!    

Happy New Year,

Janie

[#4]

Thanks for the clarification. You can't get My Best Buy points when making a purchase with gift cards. The reason for this is that you get points when purchasing gift cards, and if we were to also give points when redeeming gift card, the member would in essence get double the points they should have.

[#5]

I understand that.  That's why the request is for there to be a way so that when Genesis purchases the e-gift card linked to my account, that there be a way for that purchase to be posted to my Reward Zones account.  The original question is:  "Why can't there be a way for Genesis to report purchases of e-gift cards to a member's Reward Zone account?"

[#6]

@ janieval1015, Thanks for the clarification. I guess I was just not understanding what you were asking for. So to be clear you want the purchase of an e-gift card from Genesis Credit to generate My Best Buy points? Would any other customers of Genesis Credit like to see this happen?