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Geek Squad Should have PC hardware Insured

Status: Tell Us More
by on ‎02-11-2015 05:54 PM

Just as I titled it: I think it would be great to have Geek Squad Protection on computer hardware such at processors, graphic cards, and so forth.

 

I have had personal experience where a warranty has saved my butt financially when a computer component has failed. Just a few months ago my power supply "blew up" in my PC and luckily it was insured- but when my power box went out, it damaged my graphics card which was not insured.

 

Now I am debating whether to buy a graphics card at Best Buy where I can get it cheaper than anywhere else thanks to being an employee but not having it insured... or spending full price on it and adding a protection plan with it from New Egg and covering myself in case it goes out. I'm a gamer and video editor in my spare time so graphic cards don't come cheap- it's a major bummer that my one is failing.

 

Adding a protection plan on PC hardware would be super beneficial in my honest opinion. I have helped many customers who were building or upgrading a computer and while my store doesn't have a great selection with components... having it insured in case something like what happened to me or others really takes a lot of stress off of our shoulders.

 

Sure customers could purchase their components elsewhere- but being able to have the product in hands and examining it while knowing you can walk out with it that very day can be a huge deciding factor- why not have them walk out knowing they can get a free replacement (If you purchase the protection plan for it of course) in case it fails?

 

Status: Tell Us More

This is an interesting suggestion. Would anyone else like to see us offer Geek Squad Protection (GSP) plans for computer hardware? Make sure you vote for an idea if you like it.

Comments
by Senior Social Media Specialist Senior Social Media Specialist
on ‎02-12-2015 01:33 PM
Status changed to: Tell Us More

This is an interesting suggestion. Would anyone else like to see us offer Geek Squad Protection (GSP) plans for computer hardware? Make sure you vote for an idea if you like it.

by
on ‎02-12-2015 05:21 PM

Hard to do, due to the nature of installing a non-OEM part in a computer. Too many variables to rule out. Don't get me wrong, I'd like to see it, and would be glad if it were able to be implemented.

by
on ‎02-16-2015 10:31 AM

GREAT idea! I agree with George there are several variables in something such as this however I feel this could be a good path for BestBuy. 

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